Concur review
May 22, 2023

Concur review

Payal Chandna | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Software Version

Standard

Modules Used

  • Expense
  • Travel

Overall Satisfaction with SAP Concur

I Use Concur for travel and expenses.
it’s a very user intuitive and convenient tool for travel/expenses
Scope: flights, car rental, hotel reservations and submitting travel related expenses as well as other corporate related expenses like training and mobile expenses. I also approve expense reports for my direct reports.
  • Drag and drop is a good addition
  • Comparison of charges entered and the receipts
  • Display of flight options, doesn’t display prices right away, you have to click on options to find out.
  • Itemizations: very tedious processes. There’s no % deviation. It has to be exactly matching. Painful if it doesn’t match up.. e.g. not even cents margin
  • Travel reservations: very old display, should modernize
  • Positive impact: earlier manual process for matching receipts, now automatic with concur
  • Positive: Electronic funds deposit: earlier checks printed and employees deposited manually
  • Positive: Reporting is much easier
S/4HANA and Power BI what we were able to achieve: 1. faster reimbursement process 2. automation for receipts comparison 3. Better Employee and expense reporting since it’s connected to S/4 4. easier upload of receipts 5. Mobile app helps on the go users quite a bit When access to laptop is difficult
Concur has helped with increasing efficiency at our organization. Travel and Expenses are an every tedious but important task , any tool to make it easier increases employee comfort and engagement. following features helped: 1. Drag and drop functionality for adding receipts 2. It accepts more different file types than earlier like .jpg, .pdf 3. mobile app for clicking picture of receipts to use later. Helps coz you don’t need to keep hard copies
Admin: Makes reconciliation and disbursement of funds easy. In built Auditor checks for concerns and highlights them without manual user intervention.
Users: easier to upload and keep track of receipts now.

Do you think SAP Concur delivers good value for the price?

Yes

Are you happy with SAP Concur's feature set?

Yes

Did SAP Concur live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of SAP Concur go as expected?

Yes

Would you buy SAP Concur again?

Yes

It’s well suited for all organizations using travel and expense functionality.

SAP Concur Feature Ratings

Employee Expense Reporting
9
Corporate Card Reconciliation
10
Customizable Approval Policies
Not Rated
Financial Document Management
Not Rated
Payment Status Tracking
10
Payment Audit Trail
10
Duplicate Bill Detection
Not Rated
Advanced OCR
10
Electronic Funds Transfer
10