SharpSpring: Great for Knowledgeable SMB Digital Marketers
February 23, 2019

SharpSpring: Great for Knowledgeable SMB Digital Marketers

Myca Alford | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with SharpSpring

In my role as a marketing strategy consultant for a growing financial services organization, I really enjoyed using SharpSpring. We needed to continually communicate variable messages to a wide range of audiences in various stages of their buying journey. Without a lot of experience and no training in the platform, I was able to jump in and create several funnels, all leading to personalized landing pages. I love the way the full suite of services was integrated and relatively easy for a "newbie" to use. We leveraged the platform to drive ongoing revenue growth for the several years that I was supporting the organization.
  • SharpSpring is relatively easy to learn, and you can quickly get started creating campaigns.
  • SharpSpring is intuitive enough that you can create complex campaigns without a great deal of time investments.
  • Marketers and designers found it easy to collaborate, creating assets and linking them together.
  • I loved the way you could send customers through various funnels and switch them mid-stream.
  • Lack of or limited calendaring is a challenge.
  • The email interface is a bit limited in scope, and templates may not always be compliant with all browsers.
  • While you can integrate with Zaps, would love to see major players in chat and social integrations.
  • In general, I would say SharpSpring represented a positive ROI because we were able to grow sales and measure the impact on our business in near-real time.
I've used multiple marketing automation tools including Infusionsoft, Marketo, ACT On and more. I actually rank SharpSpring up there with Marketo in terms of functionality, and far superior to Infusionsoft in terms of ease of use. It's a pretty intuitive platform if you're familiar with marketing automation concepts and understand how to use them effectively.

I can see how people who are just starting out with marketing automation -- building workflows, drip campaigns and integrated landing pages -- could be a bit intimidated by the platform.
SharpSpring is best for SMBs with at least a few marketers or consultants on staff as well as someone knowledgeable in digital marketing to build workflows and create cohesive campaigns. It may be more than you need if you're not planning to fully utilize all of those options. Even one full-time marketer should be able to handle the platform if they're mostly dedicated to digital, email and web funnels.

Constant Contact Lead Gen & CRM Feature Ratings

WYSIWYG email editor
7
Dynamic content
8
Ability to test dynamic content
7
Landing pages
8
A/B testing
7
Mobile optimization
6
Email deliverability reporting
8
List management
8
Triggered drip sequences
8
Lead nurturing automation
8
Lead scoring and grading
8
Data quality management
7
Automated sales alerts and tasks
8
Calendaring
Not Rated
Event/webinar marketing
7
Social sharing and campaigns
Not Rated
Social profile integration
Not Rated
Dashboards
7
Standard reports
5
Custom reports
8
API
Not Rated
Role-based workflow & approvals
8
Customizability
8
Integration with Salesforce.com
6
Integration with Microsoft Dynamics CRM
6
Integration with SugarCRM
6