Extremely happy with my experience with SharpSpring.
August 26, 2020

Extremely happy with my experience with SharpSpring.

Dorothy Wolden | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with SharpSpring

We use SharpSpring for marketing automation and as a sales CRM. I've been pleasantly surprised and the ease of use and robust functionality of the platform. As a demand generation marketer, I have used several other tools that required extensive training and the hiring of a consultant to properly implement. SharpSpring was was to implement and I was able to become a proficient user in just a matter of weeks. The automation features have been a huge support as we have a small team and don't have the time to do a lot of manual tasks.
  • I'm very pleased with the reporting feature. It allows me to analyze and report on our marketing data quickly and easily to our stakeholders.
  • Creating visually appealing and personalized emails is very simple. Much easier than other tools I have use.
  • I was able to train a very junior team member on how to use the tool. They picked it up quickly.
  • I'd like to see the ability to create a custom lead status.
  • Our sales operations team would like more customizable sales reporting.
  • Having insights to our campaign performance allows us to make better decisions on what channels to invest in and what we should pull back on.

Do you think Constant Contact Lead Gen & CRM delivers good value for the price?

Yes

Are you happy with Constant Contact Lead Gen & CRM's feature set?

Yes

Did Constant Contact Lead Gen & CRM live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Constant Contact Lead Gen & CRM go as expected?

I wasn't involved with the implementation phase

Would you buy Constant Contact Lead Gen & CRM again?

Yes

SharpSpring is so much simpler to use than other tools. And it does not skimp on features. They have managed to create the best of both worlds.
SharpSpring is great for agencies that need both a marketing automation tool and CRM. They focus on the needs of small business by keeping the platform easy to use and yet robust enough to accommodate as they scale.

Constant Contact Lead Gen & CRM Feature Ratings

WYSIWYG email editor
10
Landing pages
2
A/B testing
8
Email deliverability reporting
10
List management
9
Triggered drip sequences
10
Lead nurturing automation
10
Lead scoring and grading
7
Data quality management
8
Automated sales alerts and tasks
8
Dashboards
10
Standard reports
10
Custom reports
8
API
10
Role-based workflow & approvals
10
Customizability
9