Overall Satisfaction with Socialbakers Suite
- The greatest strength of the tool is its visualizations and the competitive analysis it provides.
- The tool helps in understanding a brand's social performance against other brands.
- The tool is a bit limited in terms of the number of social channels it analyzes (3).
- The tool currently doesn't provide post level reach data for Twitter.
- The tool aids in measuring the social ROI through the metrics and insights it provides.
We tested many other social tools in the market but chose Socialbakers mainly because of its ability to provide competitive social insights for multiple brands
Using Socialbakers Suite
- The tool helps in measuring social success of a brand through the key metrics and insights it provides.
- The tool is also a great asset for performing social competitive analysis for brands across the three social platforms: Facebook, Twitter and Youtube.
Socialbakers Suite Implementation
- Implemented in-house
Socialbakers Suite Training
- Online training
- Self-taught
It is fairly easy to learn without training. Having said that, training is very helpful to fully understand the tool's functionalities.