Easy platform to use + Great customer service
August 24, 2021

Easy platform to use + Great customer service

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Socio

Socio is a very easy to use platform. As a first time user I was able to master pretty much every feature we used. Of course when that wasn't the case, Socio's customer service reps were there to assist me!
  • Customer Service
  • During our first year using the platform, they didn't have as many features as they do now. They're always adding things which is great!
  • Easy for users to register / navigate
  • Our attendees loved the platform. So much so that we might end up keeping it once we go back to in-person events. It made everyone feel very connected.

Do you think Webex Events (formerly Socio) delivers good value for the price?

Yes

Are you happy with Webex Events (formerly Socio)'s feature set?

Yes

Did Webex Events (formerly Socio) live up to sales and marketing promises?

Yes

Did implementation of Webex Events (formerly Socio) go as expected?

Yes

Would you buy Webex Events (formerly Socio) again?

Yes

We transitioned our in-person fundraising event to virtual during the COVID-19 pandemic and Socio was the perfect platform to facilitate that for us.