Socio is hands down your go-to company for a virtual event!
October 20, 2021

Socio is hands down your go-to company for a virtual event!

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Socio

We used it for the second year to put together our large virtual conference. We wanted a professional platform that could help us in a completely new territory when we had to take what is normally an in-person conference over a weekend to a virtual setting in 2020. They did such a fantastic job that we signed with them again when we knew we needed to go virtual again in 2021. They are very professional, knowledgeable, and helpful throughout the entire process.
  • Customer service and problem solving
  • Platform design
  • Idea generation
  • Discussion boards 100% need better functionality--things like being able to pin a post, put a picture in your comment, like comments, have notifications when someone has mentioned you or commented on your post.
  • More streamlined welcome area when people first log in. Being able to choose an easy welcoming page that automatically loads upon first login would be awesome.
  • Being able to hide linkable areas within the app--having menu items that can be linked into the booths while not being visible in the actual menu. Also being able to link attendees into different areas, such as the exhibitor booth and speaker profiles.
  • Functionality--ease of use on both the back end for us and the front end for our attendees
  • Customer service
  • Ease of interaction
  • The price point was a bit higher than we hoped but they offered more than we could have expected and we still looked as professional as the big leagues.

Do you think Webex Events (formerly Socio) delivers good value for the price?

Yes

Are you happy with Webex Events (formerly Socio)'s feature set?

Yes

Did Webex Events (formerly Socio) live up to sales and marketing promises?

Yes

Did implementation of Webex Events (formerly Socio) go as expected?

Yes

Would you buy Webex Events (formerly Socio) again?

Yes

Socio is well suited for any capacity virtual event. They can do it all. We are going to start talking with them to see if we can incorporate them into our live events.