Intuitive, professional platform with responsive customer service
October 20, 2021

Intuitive, professional platform with responsive customer service

Mary Rickles | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Socio

We needed an event platform to host our (virtual) conference in 2021 and 2020. We held 120+ panels/training and had about 2000 attendees watching content and interacting during our event.
  • Intuitive platform, easy to set up
  • Responsive customer service
  • Professional looking streaming service
  • Captioning for sessions
  • Speakers should be able to interact with the attendee chat
  • Agenda management
  • Streaming content
  • Recording sessions
  • Sponsor interactions
  • We've heard great feedback about our sessions, folks have watched more content this year than in past years
  • Sponsors have been happy with how their brand gets visibility within the app.

Do you think Webex Events (formerly Socio) delivers good value for the price?

Yes

Are you happy with Webex Events (formerly Socio)'s feature set?

Yes

Did Webex Events (formerly Socio) live up to sales and marketing promises?

Yes

Did implementation of Webex Events (formerly Socio) go as expected?

Yes

Would you buy Webex Events (formerly Socio) again?

Yes

We've used it as a complement to an in-person event and as our primary platform for virtual convenings. Socio was well suited for both.