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HCO a complete event monitoring solution.
December 20, 2022

HCO a complete event monitoring solution.

Andrew Kolyvas | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with SolarWinds Hybrid Cloud Observability

The organization maintains a vast array of resources requiring real-time event monitoring and alerting. The requirement was to identify a product that could monitor the entire technology stack from physical hardware to applications for on-premises, private cloud, and public cloud workloads and also provide application and database performance metrics, growth patterns, and usage patterns. HCO allows us to monitor not only these basic metrics but also provides functionality that goes beyond our initial requirement. Some examples are the ability to monitor the state and health of Active Directory, Exchange, and Sharepoint. Other extended capabilities that we are utilizing are the Application and Database performance analysis and Office365 and Azure workloads.
  • Automated dependency mapping is a big hit.
  • High availability is extremely simple to implement.
  • Simple to use and drill into issues.
  • Analysis of growth patterns driving the recommendation engine.
  • The documentation is vast making is somewhat difficult at times to locate what I needed.
  • User and group access configuration is overly complex and not well explained.
  • Vast array of native monitoring templates.
  • SAML capability.
  • Holistic environment and dependency monitoring out of the box.
  • Provided the opportunity to offboard a number of monitoring tools that are no longer required.
The primary motivator to disqualify PRTG was the limit of nodes. Above 10,000 nodes are required, and an additional separate primary polling host. This would have meant managing two separate instances and was not an acceptable or viable approach. The sales support and consultation were lacking, which was assumed to be a reflection of the support experience.

Do you think SolarWinds Hybrid Cloud Observability delivers good value for the price?

Not sure

Are you happy with SolarWinds Hybrid Cloud Observability's feature set?

Yes

Did SolarWinds Hybrid Cloud Observability live up to sales and marketing promises?

Yes

Did implementation of SolarWinds Hybrid Cloud Observability go as expected?

Yes

Would you buy SolarWinds Hybrid Cloud Observability again?

Yes

For mid-market and larger, HCO provides a highly available single pane of glass. The user and group management provides a granular ability to deploy to the various areas of the support and engineering teams. Integration to ITSM platforms ensures that information from the platform flows in real time to the right people.