SVM customisation and API benefits
Andrius Labanavicius | TrustRadius Reviewer
October 19, 2018

SVM customisation and API benefits

Score 9 out of 10
Vetted Review
Verified User
Review Source

Overall Satisfaction with SolarWinds Virtualization Manager

We are using SVM to monitor our networking devices from their hardware utilization to monitoring business networks critical links, syslog messages, netflow and performace as a whole. Currently SolarWinds is being used by our IT department which has different roles within. The entire platform has been separated for two types of users: Service desk and Infrastructure team.

Service desk is able to monitor all our devices and would be alerted in a prompt manner if any issues would appear. This is very useful for escalation process within the business in scenarios where critical business services are down. They are restricted to certain uses of the platform though.

Infrastructure team is administrating all of the devices added to the platform, we are actively using SolarWinds API for our internal processes which are expanding rapidly with the ease use of the API.
  • API intergration. Ease to integrate SolarWinds API to internal processes.
  • Syslog alerts are clear and easily read.
  • Ease to add Cisco devices to SVM.
  • Customisation choices.
  • SVM can be slow at times, e.g to view 2000 syslog messages of a device might take up to 30s to load.
  • Poor integration of Meraki devices and wireless data output in general.
  • It had a positive impact in helping us identify incidents quickly and that helped to resume business operation much faster.
  • SVM can be costly compared to other alternatives.
It certainly has reduced downtime and we managed to fix issues faster with the help of SolarWinds especially when we have P1 incidents. We are using SVM API to alert us through PagerDuty, which again shows the benefits of the API.
The organization has benefited from above functionality while we were using it, however we have found another alternative which has offered better functionality of what the business needed.
The above functionality helped us to create our own custom made charts which are showing the information that we required. One of the benefits as mentioned before is the customisation of the dashboard and alerting. Easy to understand and use as well.
We have moved part of our infrastructure monitoring to CheckMK as it is much faster in alerting and in some scenarios easier managed.
Well suited for syslog, netflow data. API integration benefits.

Slow in some scenarios.