Free can be better!
December 05, 2019
Free can be better!
Score 9 out of 10
Vetted Review
Verified User
Overall Satisfaction with Spiceworks
Spiceworks is being used as an inventory management system for us. We use it to both track our count of devices and if devices are online. This has made life much easier with monitoring switches and servers without having to pay for a service. We have tried some paid services, but have found that this meets our needs currently. We also use this as our ticketing system since it pulls in all the inventory automatically.
- Free.
- Simple to use.
- Scans network on its own.
- Has the ability to group.
- Can arrange dashboard for your needs.
- Simple ticketing system.
- It's unable to notify if network goes down as it is on your network.
- Doesn't have tons of bells and whistles, but that's because its free.
- There is no cost, so ROI is only based on setup time, which makes it cheap.
Do you think Spiceworks Help Desk delivers good value for the price?
Yes
Are you happy with Spiceworks Help Desk's feature set?
Yes
Did Spiceworks Help Desk live up to sales and marketing promises?
Yes
Did implementation of Spiceworks Help Desk go as expected?
Yes
Would you buy Spiceworks Help Desk again?
Yes