Item: Splunk On-Call
Rating: 8
Author: Verified User

Use Cases and Deployment Scope

Splunk On-Call has been a great way to integrate our teams when there are situations that require us to pull in specialists in a time of need! It helps us to call out the right people and ensures that we can respond in a timely manner.

Pros and Cons

Escalation
Audit
Transparency

Closer integration to Splunk Cloud
UK hosting region

Most Important Features

Scheduling
Alerting
Reporting

Return on Investment

Reduced MMTR
Improved transparency to stakeholders
Improved collaboration

Alternatives Considered

PagerDuty

Better integration with other Splunk products

Key Insights

Do you think Splunk On-Call delivers good value for the price?

Yes

Are you happy with Splunk On-Call's feature set?

Yes

Did Splunk On-Call live up to sales and marketing promises?

Yes

Did implementation of Splunk On-Call go as expected?

Yes

Would you buy Splunk On-Call again?

Yes

Other Software Used

Splunk Cloud, Splunk Enterprise, AWS Secrets Manager

Likelihood to Recommend

It works really well when there is an incident involving multiple stakeholders and where escalations may be required. It helps keep a track of the incident and can feed into other systems, as well as be fed metadata from other systems such as Splunk Enterprise

Improving the on-call experience!

Overall Satisfaction with Splunk On-Call