Overall Satisfaction with Stripe
Stripe is a very easy to integrate and use platform. We use Stripe widely across our organization. We integrated Stripe in our e-commerce platform, so Stripe is a significant part of the product/service we provide. We also use Stripe for almost all of the transaction from clients/to vendors as well as for all of our subscriptions and automated payments.
- Stripe is very easy to integrate and use within e-commerce platforms
- Greatly made APIs helps to create very well-functioning products
- Very intuitive and user-friendly interface makes it a pleasure to use Stripe.
- Stripe charges a high fee. Many small businesses that have small transactions can't use Stripe because of the fees
- Although the email support replies pretty fast, it would be nice to have phone support as well
- The web version is not so great compared to the mobile version, so it could use some improvement
- It has significant ROI, as we have many transactions going back and forth and Stripe does a pretty good job to transfer money in a very fast and convenient way
- Stripe also saves a lot of time as we use it for our subscriptions and automated payments
- No negative ROI I can think of
Stripe has much better integrations capabilities and very well-made APIs. Although we do not use just Stripe, we use PayPal and Square as well. For different purposes, we use different platforms.