SugarCRM feedback
December 07, 2013
SugarCRM feedback
Score 2 out of 10
Vetted Review
Verified User
Software Version
Sugar Professional
Overall Satisfaction
- It's easy to pull reports for accounts and contacts assigned to specific business development members. This is very helpful when performing account audits and building email campaigns.
- Interface is user friendly.
- Often hard to get a tech support person on the phone, and when you do they are slow to respond and fix the problem
- The system overall is very slow and crashes a lot.
- It has allowed us to keep an accurate record of business development activity (calls, emails sent, rfp's sent, etc.).
- Easy to see and determine what accounts havent been touched in a long time which helps business development members to build strategies.