Overall Satisfaction with Tableau Desktop
Tableau is being used by an entire department. It addresses our need for real-time data and conversion tracking. It allows for all members of our team to tailor reports based on their individual needs.
- Allowing users to export data and manipulate the data based on their needs. This means that although there are prepopulated reports, they aren't rigid and inflexible and they allow users to see the data in other prisms.
- We are able to track users at various stages of the product lifecycle, which means we can see drop-offs, conversions, and other critical touch points.
- Allowing for lay users to create individual reports. Currently, we need to request a Tableau data person to mold new reports for us.
- A drag and drop interphase would be amazing for allowing users to mix touch points as they need.
- The ability to copy and paste data into Excel as opposed to exporting. We don't always need an entire report.
Definitely a lower functioning program, especially in terms of the user experience and GUI. The speed of Tableau was also much greater.