Overall Satisfaction with Tableau Server
At Passenger we use Tableau Server to combine datasets about all apsects of our communities. This includes, contract, billing, web site performance and email tracking data. We are using across the organization for different purposes and different use cases. For us, it allows for a one-stop view of disparate data sets, while also using that data to track the company's and client's performance.
- Combination of disparate data-sets
- Graphical view of data
- Ease of use for user management and permissions
- Data Blending- which is an area they are looking into
- Dashboard Exports and Custom Formats
- Better customer service
- Increased performance for our clients
- Better transparency into operations
We evaluated Tableau Server against all the major players out there. We had a bad experience with one of the major players and switched them out for Tableau. It was one of the best business decisions we have made due to our experience with Tableau and their team. Tableau offers great support, training and their product is easy to use and configure.