Item: Teamwork.com
Rating: 7
Author: Verified User

Use Cases and Deployment Scope

As a mid-sized web development and marketing firm, we have various types of projects with different needs. While our web design projects are very process driven and need specific tasks for each phase of the project, our marketing projects last longer and tend to have ongoing goals and objectives—Teamwork accounts for both needs.

We use this platform to not only manage our own tasks and responsibilities, but to assign roles to clients we're working with in order to keep deliverables on track and communicate project updates.

Pros and Cons

Being able to attach milestones to tasks is a huge plus. It's helpful to have all of the individual tasks and subtasks, but to have overall project milestones to look at as a project roadmap.
Having subtasks is great! We've used several other platforms before Teamwork and none of them allowed for subtasks or the ability to assign a single task to multiple people.
Sending client updates is very easy as the messaging feature works just like email. It's nice because the client's don't have to jump out of their daily routine to learn a whole new project management platform—they can simply respond right from their email, so it's very friendly.

While the tagging functionality is nice, it can get a little messy. Part of this might be dependent on the internal processes put in place, but having the ability to add any kind of tag you want can create confusion.
The Kanban view can be confusing if projects or tasks haven't been marked as "in progress" and it can look like you don't have any tasks, when really, there's a large task list in the list view that just hasn't been categorized. Overall, it's easy to miss important tasks in the Kanban view.
It's very easy to miss tasks if someone doesn't know to check the "Email" box.

Return on Investment

Teamwork has saved our company time as we are able to streamline project coordination and use it in place of meetings in a lot of cases.

Alternatives Considered

Basecamp and Trello

Teamwork has not only a Kanban view and Gantt chart view, but it also shows a calendar view, board view, and list view. It's very comprehensive and gives its users freedom to customize the viewing experience where several other competitor platforms only show one or two views.

Other Software Used

Slack, ownCloud, Google Analytics, Airtable

Likelihood to Recommend

Teamwork is great for internal project communication. You can comment on tasks, documents, or messages and loop in other users to the conversation. It's also a great way to communicate with clients. Overall project management and goals can easily be managed within the platform.

Using this as your own personal task list isn't always easy because if you're working in a specific project, you have to drill down quite a bit to see your own personal tasks within a particular project / task list. It's also easy to miss tasks if someone didn't email them to you or properly assign them.

Teamwork Makes the Dream Work

Overall Satisfaction with Teamwork Projects