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Tenfold Review: "Great Sales Tool!"
https://www.trustradius.com/contact-centerTenfoldUnspecified7.971101
Candice Munoz profile photo
May 10, 2018

Tenfold Review: "Great Sales Tool!"

Score 9 out of 101
Vetted Review
Verified User
Review Source

Overall Satisfaction with Tenfold

Tenfold is used in our B2B department. Tenfold is being used with our CRM, Salesforce, to allow us to log calls more efficiently. It is used to help us dial out to our customers quickly and efficiently with the click-to-dial feature. We are also able to record our findings from each call. Using Tenfold for our sales department, we display live call metrics on a projection scoreboard, which helps to create a fun, competitive, productive work environment.
  • Able to keep notes directly onto the pop-up which imports them directly to CRM
  • Reporting statistics for calls
  • Integrates with Salesforce easily
  • intuitive and seamless
  • When putting in notes sometimes floating UI disappears so you have to reopen to finish.
  • Occasionally there will be brief downtime
  • Sometimes it will dial multiple times on one click
  • Better call conversations
  • I can do my job faster and more efficient at the same time
  • Keeps me organized
If your job entails constant customer dials, outbound call tracking, notating account and phone metric tracking, then Tenfold would definietly benefit your business.