Must to Have tool for Routing/Bandwidth Monitoring
January 24, 2024

Must to Have tool for Routing/Bandwidth Monitoring

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with ThousandEyes

I have 4 years of using ThousandEyes, and I usually use it to monitor the bandwidth between locations to specific destinations using our outbound connections (Proxy/Firewall), and is really handy for troubleshooting purposes, also you can create alerts to monitor evert X minutes if you have the connection values desired. It's a great tool to have in any IT Network Security related Team.
  • Latency Monitor from several locations in the world
  • Keepalive verification to endpoints
  • Alerts
  • Reports
  • Too expensive
  • License limitation
  • Settings can be complex
No one is better than the other. I can get different data and sometimes similar data, it's important to compare values and verify the data between the tools. Additionally, there are other functionalities that ThousandEyes has that the others don't, but it is also the other way around. I will always recommend to have available not 1 or 2, all possible available for your job.

Do you think Cisco ThousandEyes delivers good value for the price?

Yes

Are you happy with Cisco ThousandEyes's feature set?

Yes

Did Cisco ThousandEyes live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Cisco ThousandEyes go as expected?

I wasn't involved with the implementation phase

Would you buy Cisco ThousandEyes again?

Yes

At least for me, it is a very important tool to diagnose bandwidth / Routing issues. Any global company should have ThousandEyes, it will avoid you many headaches. You'll need to invest in servers (on-prem and remote) in all locations in which you need, you can take advantage of all the monitoring tools.

Cisco Hybrid Work

  • Working from anywhere (e.g., coffee shop, airport)
  • Working from an office or other company space
  • Working from home
I'm not involve in any project related to an cisco product implementation, sorry.
I'm not involve in any project related to an cisco product implementation, sorry.
  • Webex
  • Zoom
  • Google Meet
  • RingCentral
Depending on the Vendor, we use all, mostly Webex and Zoom.

Using ThousandEyes

50 - All network related teams work with ThousandEyes, some of them on a daily basis, and some others occasionally. It will depend of the resource you want to monitor / test in your environment.
  • Monitoring
  • Latency Test
  • Routing Test
  • Alerts
  • Reports
  • New ways of monitor
  • New features to test / troubleshoot
  • New template reports
I'm not part of the Team that makes those kinds of decisions, but I'm pretty sure it will be renewed.

Evaluating ThousandEyes and Competitors

ThousandEyes Support

I never contacted ThousandEyes Support, but I have work with Cisco support in the past and the feedback I can give is very acceptable.

Using ThousandEyes

I'm happy with the monitoring part, now if you want to know the benefits cost related and usability I'm not the person who can answer that.
ProsCons
Like to use
Relatively simple
Easy to use
Well integrated
Consistent
Convenient
Feel confident using
Requires technical support
Lots to learn
  • Monitor settings
  • Create an alert
  • Reporting
  • Routing monitor settings
  • Not frequent settings that I'm not fully aware how to use