Reporting made easy
Updated June 01, 2018

Reporting made easy

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with TIBCO Jaspersoft

  • Jaspersoft provides flexibility to create new domains dynamically instead of enforcing the need pre-defining them prior to launch of the product.
  • Easy to integrate with any application
  • Enhanced mobile app will make it handy to use jaspersoft even when we are not at home.
  • We have a default RowLimit of 200K set in the application at server level. We do not have an option to make it tenant specific.
  • Few customers on a shared machine will want it to increase it to 500K but with this limitation it'll be applied for all other customers sharing the same server and that might affect performance.
  • Error screens
  • Jaspersoft shows the complete 200+ lines of stack trace in an error screen in the UI. We can have better error handling applied while displaying in UI..
  • In the application logs, it is better to include the tenant info as well. Otherwise, it is confusing to debug issue of one tenant while other tenants are being used.
  • Tenant level auditing.
  • As per jaspersoft, enabling auditing will have performance hit on the server. As we do not have option to enable tenant level auditing, it is enabling auditing on all tenants and causing performance issues.
  • SSRS
We earlier used SSRS for few years and we used to define a fixed set of domains in the product and build a UI to drag & drop the columns from those domains to create a report. If a customer needs a report on a tables/column that is not part of any of these domains, they had to wait till the next release for us to add that domain in the product.

With the domain designer capabilities of Jaspersoft, this has become fully dynamic for an end user to create the domain that they want & build reports on top of them instead of waiting for next releases.
1. I like the flexibility of creating own domains & ad-hoc views to creating reports.
2. I like the option to provide multiple file types in a scheduled report output.

Jaspersoft Feature Ratings

Pixel Perfect reports
7
Customizable dashboards
8
Report Formatting Templates
8
Drill-down analysis
7
Formatting capabilities
8
Report sharing and collaboration
9
Publish to Web
8
Publish to PDF
8
Report Versioning
8
Report Delivery Scheduling
8
Delivery to Remote Servers
8
Pre-built visualization formats (heatmaps, scatter plots etc.)
8
Location Analytics / Geographic Visualization
8
Multi-User Support (named login)
8
Role-Based Security Model
8
Multiple Access Permission Levels (Create, Read, Delete)
8
Single Sign-On (SSO)
8
Responsive Design for Web Access
8
Mobile Application
8
Dashboard / Report / Visualization Interactivity on Mobile
8
REST API
8
Javascript API
8
iFrames
7
Java API
8
Themeable User Interface (UI)
7
Customizable Platform (Open Source)
7

Support and Training

Average. Does not get ETAs for a fix.
ProsCons
Knowledgeable team
Kept well informed
Immediate help available
Quick Initial Response
Problems left unsolved
Escalation required
Need to explain problems multiple times
  • Online training
  • Self-taught
YES. This is easy to learn.

Using TIBCO Jaspersoft

  • Develop OOB reports
  • Admins can create their OOB domains
  • Users can create their own reports using existing domains
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Evaluating TIBCO Jaspersoft and Competitors

Yes - Replaced SSRS with jasper due to ability of users to create report from UI.
  • Product Features
  • Product Usability

TIBCO Jaspersoft Support

Yes - We are already paying premium support for better response.
Yes - Sometimes YES and sometimes NO. Especially when it requires a code fix, we'll not get a ETA.
We had multiple support engineers worked on a ticket across different timezones

Using TIBCO Jaspersoft

We are satisfied with the product but not with the support standards.
ProsCons
Like to use
Relatively simple
Easy to use
Technical support not required
Well integrated
Consistent
Quick to learn
Convenient
None
  • Building domains
  • Creating adhoc views and reports
  • Scheduling reports
  • FTP configurations