Overall Satisfaction with Totango
Totango provides customer insights, contract information, account status, and customer journeys. It allows us to gauge customer performance, see last touchpoints, and engagement activity. We are integrated with Salesforce and it is used by the customer success team and account management.
- Triggers and success plays
- Automated campaigns and announcements
- Insight into customer journeys
- Integration with Salesforce
- Lifecycle insight and data
- Recently viewed accounts should be available
- Supporting multiple products
- Retention
- Drive onboarding
Do you think Totango delivers good value for the price?
Not sure
Are you happy with Totango's feature set?
No
Did Totango live up to sales and marketing promises?
I wasn't involved with the selection/purchase process
Did implementation of Totango go as expected?
I wasn't involved with the implementation phase
Would you buy Totango again?
Yes