Identity security for cost savings
January 22, 2024

Identity security for cost savings

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with Trust Swiftly

We deal with many distributors and vendors who have to be verified for their pricing and invoicing for purchase orders. Before we can send out our invoicing and sales we verify that there is a corresponding business and our wire transfers are sent to correct business. We work with our accounting team to let them know once the changes have been verified within Trust Swiftly to send out payments.
  • The tracking and logging of all events are easy for us to know when a vendor has completed their verifications.
  • Vendors are able to complete the checks quickly so we are not waiting to send out invoices.
  • Our accounting and audit teams are able to do dual approvals for the checks.
  • The ability to lookup more information for a vendor such as the associated bank and wire information would be beneficial.
  • We spend time doing the initial research of the distributor so if there was a way to collect some data by self service it would speed up the process.
  • Some distributors are international so the language translations could be increased but we have defaulted to English for them.
  • We saved over $10,000 from a fraudulent distributor who had the wrong payment information on the invoice. Trust Swiftly caught the fraud and alerted us of the issue.
  • Our team is also able to spend less time emailing and calling each distributor about the payments and forms since we get the verifications up front.

Do you think Trust Swiftly delivers good value for the price?

Yes

Are you happy with Trust Swiftly's feature set?

Yes

Did Trust Swiftly live up to sales and marketing promises?

Yes

Did implementation of Trust Swiftly go as expected?

Yes

Would you buy Trust Swiftly again?

Yes

The software is used well for us since we wanted to cut down on incorrect invoicing and fraudulent purchase orders from our distributors. We were dealing with some fake transactions that then were sent through our sales pipeline and ultimately were paid out. For businesses that are looking for 3rd party verifications to prevent these types of mistakes it has worked well.