Item: UiPath Automation Platform
Rating: 10
Author: Verified User

Overall Satisfaction with UiPath Enterprise RPA Platform

Use Cases and Deployment Scope

We have only been using UiPath as a business for a few months at this stage, and we are currently using UiPath for our IT Service Desk and Operations teams. The scope will be expanding further in the new year. It gives us the ability to be more competitive and reduce costs.

Pros and Cons

Pros

The suite of tools is great. Each of the different tools available has a purpose and provides benefits.
The reusability of components means that development time can be reduced as you go.

Cons

StudioX needs more functionality
Developing using Studio is more complex than I initially expected it to be

Return on Investment

One project will provide over $100,000 benefit in year one and that will continue to increase in year two.
Our projects, which are approaching release, will provide the benefits of approximately 4 FTE.

Support Rating

I have used the forums and received fast responses to my questions. I also downloaded Explorer Expert and when I starting experiencing issues and was quickly provided with a link to install a different version. With StudioX, I asked a question about Excel functionality and was promptly provided with a solution.

Key Insights

Do you think UiPath Automation Platform delivers good value for the price?

Yes

Are you happy with UiPath Automation Platform's feature set?

Yes

Did UiPath Automation Platform live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of UiPath Automation Platform go as expected?

Yes

Would you buy UiPath Automation Platform again?

Yes

Other Software Used

Microsoft Teams, Jira Software, Microsoft Office 2016

Likelihood to Recommend

UiPath is well suited to any process which is structured and repeatable. The benefit provided needs to be more than the costs of development but the introduction of StudioX means that many more processes become suitable as it allows business users to automate their tasks easily. It is not suited to processes that change regularly.

Comments

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Thoughts after a few months using UiPath