Pretty good stuff, with a few caveats
Updated December 09, 2020

Pretty good stuff, with a few caveats

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with UKG Ready (formerly Kronos Workforce Ready)

We use UKG Ready primarily as our timekeeping and leave-keeping system, as well as our scheduler. It addressed problems that paper timesheets had of faulty and often missing records of time.
  • Accurate time calculations.
  • Accurate leave balances.
  • Scheduling/shift availability.
  • Advanced scheduler is cumbersome to learn and manage.
  • Constantly changing the look of forms is painful for inexperienced employees to learn and re-learn.
  • Would like to see a totally simplified user interface for basic employees that is very dead-simple.
  • Expensive - required additional budgeting.
  • Prevented work/time related lawsuits by having verifiable records (biometric time clocks).
Kronos (non-WFR) and BAI/Brite. WFR is far superior.
It provides accurate information on time and accruals that helps us operate.
In terms of administering the system, it is fairly easy to do so, although some settings and their function could be more simply explained and easier to find.
The community forum is a great asset, because almost always someone has had the same question you have. Getting in touch with a dedicated support rep for your organization would be helpful for larger changes, however (i.e. change of fiscal agent or payroll processing).

Do you think UKG Ready delivers good value for the price?

Yes

Are you happy with UKG Ready's feature set?

Yes

Did UKG Ready live up to sales and marketing promises?

Yes

Did implementation of UKG Ready go as expected?

Yes

Would you buy UKG Ready again?

Yes

Larger companies and government entities when records are critical to mitigation of liability. Not as well suited for smaller companies.

UKG Ready Feature Ratings

Employee demographic data
10
Employment history
7
Job profiles and administration
7
Workflow for transfers, promotions, pay raises, etc.
7
Compliance data (COBRA, OSHA, etc.)
10
Pay calculation
10
Direct deposit files
8
Salary revision and increment management
9
Approval workflow
9
Balance details
10
Annual carry-forward and encashment
10
View and generate pay and benefit information
10
Update personal information
10
Report builder
6
Pre-built reports
8
New hire portal
8
Manager tracking tools
8

UKG Ready (formerly Kronos Workforce Ready) Support

Support is okay, but would like more hands on help rather than "here's the support community, good luck!"

Using UKG Ready (formerly Kronos Workforce Ready)

Most aspects are fairly easy to use and manage. Advanced Scheduler is a nightmare to learn.