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VanillaSoft Review
May 21, 2020

VanillaSoft Review

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with VanillaSoft

We use VanillaSoft for demand generation, as a white-label service for our clients.
  • Very customizable
  • Customer support is better than most.
  • Training is good.
  • Interface is a bit clunky.
  • Takes a while to learn because it has so many features
  • They sort of nickel-and-dime you with features.
  • Increased productivity
  • Trackability

Do you think VanillaSoft delivers good value for the price?

Yes

Are you happy with VanillaSoft's feature set?

Yes

Did VanillaSoft live up to sales and marketing promises?

Yes

Did implementation of VanillaSoft go as expected?

Yes

Would you buy VanillaSoft again?

Yes

If you need a highly customizable platform with a lot of features I'd go with VanillaSoft. If you want an easier interface with a more intuitive feel, maybe not.