Benefits of Verint!
Updated September 07, 2023
Benefits of Verint!
Score 8 out of 10
Vetted Review
Verified User
Overall Satisfaction with Verint Workforce Management
We use Verint to manage our schedules- when we have our breaks, lunches, and other meetings that take us away from our desk. It helps management to know how everyone is spending their time and also helps our customers to have people available during the times they really need us.
- manage schedules
- organizing
- communication
- a lot of areas to navigate through
- information overload
- improved availability
- improved opportunity for connection w/ team members
Do you think Verint Workforce Management delivers good value for the price?
Not sure
Are you happy with Verint Workforce Management's feature set?
Yes
Did Verint Workforce Management live up to sales and marketing promises?
I wasn't involved with the selection/purchase process
Did implementation of Verint Workforce Management go as expected?
Yes
Would you buy Verint Workforce Management again?
Yes
This helps us to know when each employee is working, to ensure that our customers have an available representative to get the support they need throughout the day.
I have not use the mobile app