Satisfied
May 22, 2023

Satisfied

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Software Version

Vertex Indirect Tax O Series

Overall Satisfaction with Vertex

We use Vertex for sales and purchases transactions as well. Regarding to tax types we use it for US sales tax, use tax and value added tax as well. It helps us to prepare monthly, bi-monthly and quarterly returns. Also different type of reports such as Spanish SII, intrastat, sales listing.
  • user interface
  • ticket system
  • structure of returns
  • loading time
  • positive: Fast enough so I can save a lot of time.
  • negative: There are a lots of loading.
Since I am using Vertex I have not met any incorrect calculation. In the case Vertex calculated a different amount, usually there were some error in my reconciliation.
I prepare more than 20 returns per month in different countries in Europe.
After importing the data into Vertex it creates the final return without any need of manual modification. Some cases I can also file the return electronically directly from Vertex.

Do you think Vertex delivers good value for the price?

Yes

Are you happy with Vertex's feature set?

Yes

Did Vertex live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Vertex go as expected?

I wasn't involved with the implementation phase

Would you buy Vertex again?

Yes

Pro: I can prepare VAT returns from start until filing. It creates a print view that is the exact copy that I need to file. Also, I am able to extract data so I can compare it to my reconciliation easily.

Contra: The sales listing report is not well detailed. It shows only the amount of sales but I cannot examine the transactions that were considered.

Vertex Feature Ratings

Sales and Use Taxes
8
Cross-border Taxes
8
VAT / GST Taxes
9
Tax Data Reporting
8
Tax Exemption Processing
8