Powerful tool, with powerful results!
January 26, 2017
Powerful tool, with powerful results!
Score 10 out of 10
Vetted Review
Verified User
Overall Satisfaction with Workfront
[Workfront is] used by our marketing, creative and compliance areas. We use it to manage input of new creative requests for marketing collateral. We can manage all aspects of the project, as well as shared updates and track progress. Our compliance partners use it as a central repository for approvals. As we are in financial services, having thoroughly documented processes is critical for audit purposes.
- Easy to track the progress of the project - where we are managing well, and help to identify where we have challenges.
- One place, visible to all interested parties, to show what's in the queue and to track deadlines.
- Excellent reporting tools that allow us to quantify and share information on the projects coming through marketing, and how they support the overall success of the business. Being from an area of the company in which it's sometimes more difficult to prove that revenue that we drive directly, this tool allows us to demonstrate the value of that support.
- Being a creative, I feel like while the proofing tools are excellent, the workflow procedures when a job needs multiple rounds of revisions could be refined to flow more naturally.
- Some of our users struggle with knowing "where to put what" - that is, knowing where to add a document, a comment, an update. On the project level? On the task level? On the document level? It's something we've been trying to iron out.
- Browser compatibility. We still encounter some challenges with browser compatibility.
- We've long been operating without a process. Being able to define a workflow has been extremely helpful.