Works for us
January 26, 2017

Works for us

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Review Source

Overall Satisfaction with Workfront

If a sales rep within our company wants to use our dept, they must enter a special opportunity into Sales Force. We have the ability to approve or reject. If we approve, an integration begins to dump information into WorkFront. From there - we select tasks from a master template and assign resources. We have multiple depts across the US and are able to check availability of resources based on planned times within WorkFront. We use a standard template of tasks and are able to determine average time and average duration of the individual tasks to use as a starting point for future projects. We then estimate the difficulty level of the task and assign time accordingly.
  • Centralize projects in one solution
  • Extremely customizable
  • Searchability - can search in so many different ways and find past data easily even if you only have a small piece
  • Since we do everything on a back schedule - it would be nice if the tasks that are previously completed would not pull forward into the resource grid
  • It would be nice to have a Resource Grid based on Actual Hours in addition to the Planned Hours - to determine where time was actually spent.
  • Improves Efficiency and allows us to work in multiple locations with access to same info
  • Allows us to cover in the absence of another employee. I actually covered for a person who quit located 800 miles away for 6 months with minimal negative impact.
  • excel
Prior to this we used excel to manage our projects. We now have more data than ever and have grown to a point where we could never go back to our old ways.

I was able to attend LEAP for the first time last year and impressed with the presentations and event.

I have used the help desk with great success. Currently have an issue that has been outstanding for over a year - but impressed that WorkFront is still pursuing an answer and still trying to determine the cause.

We have, unfortunately, changed reps many times to the point where I do not use any service they may be able to offer. We have used WorkFront as a standalone system with minimal support - but have still had good results.

I think it is a great system to maintain projects and assign tasks. Not sure it is good to store SOPs and the like. I would like to be able to add more detail to my "people" so I could do a search on their talents and understand their strengths and weaknesses. You used to be able to add a skill set in the talk to me about that was searchable so if I needed someone to do something specific - I was able to determine my options.

Adobe Workfront Feature Ratings

Task Management
8
Resource Management
9
Gantt Charts
6
Scheduling
7
Workflow Automation
Not Rated
Team Collaboration
Not Rated
Support for Agile Methodology
Not Rated
Support for Waterfall Methodology
Not Rated
Document Management
Not Rated
Email integration
Not Rated
Mobile Access
Not Rated
Timesheet Tracking
9
Change request and Case Management
Not Rated
Budget and Expense Management
Not Rated
Quotes/estimates
Not Rated
Invoicing
Not Rated
Project & financial reporting
Not Rated
Integration with accounting software
Not Rated