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Workfront really works
Updated May 01, 2018

Workfront really works

Monique Evans | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Workfront

WorkFront is slowing taking over all of the teams within the company. It started with just the marketing teams and slowly migrating to many other facets. As we add more people into the same system, we are able to get more visibility to what's coming as well as a better understanding of the company as a whole. Many teams are silo'd and this program breaks those barriers.
  • WorkFront has a great support staff that is always there to be a sounding board or provide best practices.
  • Workfront is great with managing projects and creating robust reports. We are able to track 4k+ projects a year with the system and not spend hours a week making reports. You set it and forget it. They can even be scheduled to email out to those who need them.
  • Workfront manages all of the tasks necessary to complete a project and can house the approvals and back and forth conversations. With one link you can see the entire life of the project.
  • The calendar feature is very difficult to create and understand. It may work better for some but I haven't been able to figure that out
  • WorkFront is so robust that you can dive too deep to fast and end up "breaking" the system for others. Be sure to limit access levels BEFORE you add people to the system.
  • Document approvals (without the ProofHQ add-on) are sometimes difficult to mange
  • Workfront allowed us to report metrics to increase my team from 6 to 17.
  • My team's request to proof turnaround went from 12 days to 1 day by fixing our practices within workfront
Workamajig was not as robust as we needed it and the support staff was never available for us to reach out to. The system has a lot of limitations and we found ourselves changing our processes because that's what Workamajig would allow. Workfront allows us to do things the way we want to and adapts to our needs. Also it integrates nicely with other systems the company uses.
Workfront is great at taking all the crazy information that you get from multiple sources and putting it into one digestable form. However you need to have a strong understanding of your team and workflows before you being implementation. If not you will end up making a tool that no one wants to use or understands.

Adobe Workfront Feature Ratings

Project Management
8.6
Task Management
9
Resource Management
8
Gantt Charts
Not Rated
Scheduling
9
Workflow Automation
9
Team Collaboration
10
Support for Agile Methodology
Not Rated
Support for Waterfall Methodology
Not Rated
Document Management
7
Email integration
Not Rated
Mobile Access
7
Timesheet Tracking
10
Change request and Case Management
Not Rated
Budget and Expense Management
Not Rated
Professional Services Automation
Not Rated
Quotes/estimates
Not Rated
Invoicing
Not Rated
Project & financial reporting
Not Rated
Integration with accounting software
Not Rated

Using Workfront

1000 - Marketing, Sales, Legal, and Corporate
6 - A system admin and several group admins with deep company process knowledge but little to none true project management experience
  • Receiving Requests
  • Managing Projects and Knowing the Statuses
  • Logging Hours and calculating Metrics
  • We used Workfront to come up with a more strategic process improvement where we adopted the restaurant style approach to work/projects
  • We are planning to integrate with other systems so that we can have people who are Clients of Workfront remain in their programs of expertise. IE sales people staying in Salesforce
We've been using it for 3 years and are very much happy with the results