Gets the job done without breaking the bank
September 19, 2017

Gets the job done without breaking the bank

Scott Hane | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with Workfront

  • Centralize projects in one solution
  • Govern compliance workflows
Able to have all requests entered into one system, and provide different workflows to manage work for different request types.

Pros

  • Manage resource workload, and provider resource allocation
  • Organize and track all project work
  • Very good reporting and ability to use custom fields to meet a lot of needs

Cons

  • Allowing more project defaults to be set to avoid having to always edit tasks after they are created
  • Understanding advance reporting, custom report programming, is there own language, hard to understand if you want to program your own reports
  • Custom calculations, understanding syntax and how to use can be challenging
  • Has allowed us to easily show work being done, and how much is in the backlog to be worked on.
  • Helps track all users' work to know what needs done and when.
  • Negative impact - some work can be overwhelming when shown on reports.
Yes, cuts down the amount of emails, and makes it very easy to find updates and documentation, which helps with overall collaboration.
[We used Workfront professional services to] Help do a system review and make improvements with processes and reporting. Last review was successful and executive management was very happy with the results/changes.
Very good to use to help manage all work of an organization and track progress and issues. Excellent tool for project managers and upper management. Not the best for developers, Agile tools need more work, and the ability to tie items to source code.

Adobe Workfront Feature Ratings

Project Management
7.7
Task Management
9
Resource Management
9
Gantt Charts
9
Scheduling
9
Workflow Automation
7
Team Collaboration
8
Support for Agile Methodology
6
Support for Waterfall Methodology
10
Document Management
6
Email integration
8
Mobile Access
7
Timesheet Tracking
8
Change request and Case Management
6
Budget and Expense Management
6
Professional Services Automation
8.0
Project & financial reporting
8

Comments

  • Jayne Verhaaren | TrustRadius Reviewer
    Jayne Verhaaren
    (Vendor Representative) commented 8 years ago
    Thank you for this kind review Scott! We are lucky to have you.

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