Wrike Review
Updated July 13, 2021
Wrike Review
Score 9 out of 10
Vetted Review
Verified User
Overall Satisfaction with Wrike
We currently use Wrike as a way to manage our ongoing projects across the organization.
- Daily email reminders
- Easy to use & learn
- Dashboard views are great for tracking
- Affordable compared to other products
- Minimum of 5 licenses must be purchased
- Priced per user (there is a discount for higher volume)
- Gantt Chart doen't export task list only barchart
- Gannt Chart
- Wrike allows us to stay on track to complete projects so we can continue to add business.
Do you think Wrike delivers good value for the price?
Yes
Are you happy with Wrike's feature set?
Yes
Did Wrike live up to sales and marketing promises?
Yes
Did implementation of Wrike go as expected?
Yes
Would you buy Wrike again?
Yes
Wrike Feature Ratings
Using Wrike
1 - Wrike requires minimal support on an on-going basis. We have one person in house that makes sure the software is up to date on the computers and maintains our wrike account.
- Scheduling
- Project Status
- Task Management
- Time tracking if we ever decide to increase the plan we are currently using
Evaluating Wrike and Competitors
Yes - Wrike replaced BQE Core. Core is a powerful program that has many features that are similar to Wrike but key ones we thought were available in Core were not. One of the main features was daily email notifications of assigned tasks. We were looking for a project management software that we could assign tasks to individual users to make sure everyone knew what needed to be done. Wrike has this feature and others that go along with it, such as tagging someone, that allow users to be reminded instantaneously of assigned tasks as well as give them a daily email of what they should currently be working on.
- Price
- Product Features
- Product Usability
It was a combination of all of the selected factors that impacted the decision. We wanted a program that had the features we needed at an affordable price without a large learning curve.
Wrike Implementation
- Implemented in-house
Change management was minimal
Wrike Training
- no training
Wrike does not need separate training though I believe it is offered
Configuring Wrike
No - we have not done any customization to the interface
No - we have not done any custom code
Wrike Support
Pros | Cons |
---|---|
Quick Resolution Good followup Knowledgeable team Problems get solved Kept well informed No escalation required Immediate help available Support understands my problem Support cares about my success Quick Initial Response | None |
As far as we are aware there is no premium support option, all plans get the same support level.
We haven't had to put in an actual issue ticket yet because Wrike's online resources tend to have the answers we need. We do get emails from our account manager regularly to touch base on if we have any questions or concerns.
Using Wrike
Pros | Cons |
---|---|
Like to use Relatively simple Easy to use Technical support not required Well integrated Consistent Quick to learn Convenient Feel confident using Familiar | None |
- Switching between Task Views
- Project Setup
- Gantt Chart
Yes, but I don't use it
Wrike Reliability
Integrating Wrike
- Google Calendar
Integrating Google Calendar was easy, we only use it occasionally to add meeting/tasks to our company wide calendar
- File import/export
Google Calendar
Relationship with Wrike
Upgrading Wrike
Yes - Upgrades are smooth, they give warning well in advance and have the option to download "read only" versions of your data if need be prior to the updates.
Yes - We started out with a free account as a trial period and quickly switched to a paid Professional account to implement the program across the company.