Updated July 13, 2021
Score 9 out of 10
Overall Satisfaction with Wrike
We currently use Wrike as a way to manage our ongoing projects across the organization.
- Daily email reminders
- Easy to use & learn
- Dashboard views are great for tracking
- Affordable compared to other products
- Minimum of 5 licenses must be purchased
- Priced per user (there is a discount for higher volume)
- Gantt Chart doen't export task list only barchart
- Wrike allows us to stay on track to complete projects so we can continue to add business.
Do you think Wrike delivers good value for the price?
Are you happy with Wrike's feature set?
Did Wrike live up to sales and marketing promises?
Did implementation of Wrike go as expected?
Would you buy Wrike again?
Wrike Feature Ratings
1 - Wrike requires minimal support on an on-going basis. We have one person in house that makes sure the software is up to date on the computers and maintains our wrike account.
Evaluating Wrike and Competitors
Yes - Wrike replaced BQE Core. Core is a powerful program that has many features that are similar to Wrike but key ones we thought were available in Core were not. One of the main features was daily email notifications of assigned tasks. We were looking for a project management software that we could assign tasks to individual users to make sure everyone knew what needed to be done. Wrike has this feature and others that go along with it, such as tagging someone, that allow users to be reminded instantaneously of assigned tasks as well as give them a daily email of what they should currently be working on.
- Product Features
- Product Usability
It was a combination of all of the selected factors that impacted the decision. We wanted a program that had the features we needed at an affordable price without a large learning curve.
The level of configurability depends on the plan chosen. We are on the Professional plan so we have the least amount of options.
They've only had 1 server issue since we started and made sure to tackle it as quickly as possible. They have a read-only version of all accounts so while you can't update or add tasks you can still see what needs to get done which was handy during the server issue time.
Problems get solved
Kept well informed
No escalation required
Immediate help available
Support understands my problem
Support cares about my success
Quick Initial Response
As far as we are aware there is no premium support option, all plans get the same support level.
Like to use
Easy to use
Technical support not required
Quick to learn
Feel confident using
Based on our experience, Wrike is very scalable. Our only issue is that you have to by seats (licenses) in certain increments. For example, when we started using Wrike we only needed 3 seats but we could not purchase any less than 5 so we were paying for 2 extra seats that weren't being used. We still currently have an extra seat open.
We have only experienced one unplanned outage and it lasted a total of 2 minutes.
- Google Calendar
Integrating Google Calendar was easy, we only use it occasionally to add meeting/tasks to our company wide calendar
Relationship with Wrike
We, thankfully, haven't run into an issues since purchasing Wrike but do get emails from our account manager touching base to make sure everything is running smoothly.
Yes - Upgrades are smooth, they give warning well in advance and have the option to download "read only" versions of your data if need be prior to the updates.