Zoom Review
October 16, 2019
Zoom Review
Score 9 out of 10
Vetted Review
Verified User
Software Version
Business
Modules Used
- Zoom Rooms
Overall Satisfaction with Zoom
I've been working with Zoom to implement Zoom Rooms using existing Polycom hardware. Overall, I have found the experience smooth and their support outstanding. We are using the Polycom trio 880 as well as the group 500 system in our larger conference room. We are exploring the use of Zoom phones with these devices as well.
- Customer support.
- Technical support.
- Zoom offers a trial period.
- Written documentation for end-users to complement the great videos.
- To soon to answer, but I feel it's a good implementation.
- Skype for Business (formerly Lync)
We have Skype for Business, however, users prefer the ease of use with the new Zoom option in our IT Department.