livepro

At livepro we provide a full range of Knowledge Management Solutions from start up Knowledge Base Software to Premium Multi-channel Knowledge Management Systems for corporate and government enterprises. Adapative to your workforce and fully integratable with your exisiting systems including Zendesk, NICE, Genesys PureCloud, Salesforce, Slack, WordPress and more.

livepro knowledge management software is designed to be accessed by the contact centre, customer self-service, HR, employee training-inductions and just about every department within your organisation.

You only have to look at our range of happy clients across the globe and their case studies to see why we are the highest rated and leading Knowledge Management System globally, including Australia, New Zealand, USA, Canada and the United Kingdom.

How can our knowledge management system help?

· Increase Customer Satisfaction

Shorter wait times, less transfers and staff who can confidently answer even the trickiest questions.

· Improve Staff Engagement & Retention

Less stress on the job makes for happier, more engaged staff.

· Improve Compliance & Risk

Errors are a thing of the past with our top-tier process guidance & decision-making tools.

· Analytics and Insights

livepro’s customisable analytics and reporting provides a detailed understanding of how your customers and staff access your organisations knowledge base.