What users are saying about

1&1

6 Ratings

GoDaddy

53 Ratings

1&1

6 Ratings
Score 7.6 out of 101

GoDaddy

53 Ratings
Score 7.2 out of 101

Add comparison

Likelihood to Recommend

1&1

I run five websites off of 1&1 for different outshoots of the company. For our web needs it works perfectly. We have a midgrade hosting package and it works perfectly. I know if issues arose from traffic or storage space 1&1 would have a solution for us.

GoDaddy

Well suited for someone who's just starting out with their first website and needs to get a domain, hosting and an email set up.

Less suited for someone who is more advanced and needs a better, faster hosting company.

Pros

  • Their uptime is outstanding.
  • They have great customer support with real people.
  • They have all the technologies available I need to run my website.
  • Their dashboard is easy to use.
  • GoDaddy offers domain names at a great price, $.99 .com domains are a steal.
  • GoDaddy's website is user friendly, searching, ordering and managing domains is very simple even for beginners.
  • One stop shop, you can get a domain name, email service, hosting and even SSL certificates installed in few simple clicks.

Cons

  • I wish they'd let you use other SSL providers.
  • Hosting service could be improved, comparing to the industry standard. GoDaddy's hosting is OUTDATED in terms of: plans/pricing, user interface and features.
  • Pricing is little bit tricky, you have to spend sometime looking for coupons, renewal coupons, otherwise you will pay much higher.
  • Customer service can be slow sometimes, and often not very helpful. Particularly for hosting related issues.

Usability

No score
No answers yet
No answers on this topic
GoDaddy8.0
Based on 1 answer
Some integration could be much cleaner and smoother. Seems it used to be easier. Plus, they took away the catch all email feature.

Support

No score
No answers yet
No answers on this topic
GoDaddy7.0
Based on 1 answer
Very timely.They are only able to do so much.They are only so knowledgeable...

Alternatives Considered

Rackspace I find to be too pricey for the service they offer. Pagely is very much WordPress oriented. I've had downtime with both that I haven't experienced with 1&1.
I can't think of other products I've used like GoDaddy.

Return on Investment

  • There is no downtime so we appear dependable to our customers.
  • The cost of 1&1 is very reasonable.
  • Site visibility
  • SEO

Pricing Details

1&1

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details

GoDaddy

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details