What users are saying about
6 Ratings
62 Ratings
6 Ratings
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Score 7.6 out of 101
62 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow'>trScore algorithm: Learn more.</a>
Score 7.5 out of 101

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Likelihood to Recommend

1&1

I run five websites off of 1&1 for different outshoots of the company. For our web needs it works perfectly. We have a midgrade hosting package and it works perfectly. I know if issues arose from traffic or storage space 1&1 would have a solution for us.
Emily P profile photo

GoDaddy

Well suited for someone who's just starting out with their first website and needs to get a domain, hosting and an email set up.

Less suited for someone who is more advanced and needs a better, faster hosting company.
No photo available

Pros

  • Their uptime is outstanding.
  • They have great customer support with real people.
  • They have all the technologies available I need to run my website.
  • Their dashboard is easy to use.
Emily P profile photo
  • The websites I have managed and used very rarely go down. GoDaddy is great at keeping their servers online.
  • Installing a platform like Wordpress is super simple.
  • I think that the pricing system is both fair and it's nice to have so much in one spot.
No photo available

Cons

  • I wish they'd let you use other SSL providers.
Emily P profile photo
  • The platform can be a little cumbersome and I have had issues with not being able to get the site itself to load or being able to login to check my account.
  • The support can be good but it is a little hit and miss. Depends on the day and time and who you will get.
  • I am not a fan of their webmail platform, I would rather just either forward all the mail or use gmail.
No photo available

Usability

No score
No answers yet
No answers on this topic
GoDaddy8.0
Based on 1 answer
Some integration could be much cleaner and smoother. Seems it used to be easier. Plus, they took away the catch all email feature.
No photo available

Support

No score
No answers yet
No answers on this topic
GoDaddy8.9
Based on 2 answers
I love that I can get a real person on the phone or use the chat box. There is never a long wait time and the reps always know the answers!
Elise Woodard profile photo

Alternatives Considered

Rackspace I find to be too pricey for the service they offer. Pagely is very much WordPress oriented. I've had downtime with both that I haven't experienced with 1&1.
Emily P profile photo
Godaddy offers domain names and email service at a very competitive price compared to other registrars.Godaddy also offers a large selection of TLDs available immediately to register, this will save a lot time when we make bulk changes.
No photo available

Return on Investment

  • There is no downtime so we appear dependable to our customers.
  • The cost of 1&1 is very reasonable.
Emily P profile photo
  • Ability to prototype in HTML and share concepts quickly
  • Ability to share information on demand about new products and features
  • Ability to create client presentations in rich media
Chris Lenhart profile photo

Pricing Details

1&1

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details

GoDaddy

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details