What users are saying about

1&1

6 Ratings

GoDaddy

56 Ratings

1&1

6 Ratings
Score 7.6 out of 101

GoDaddy

56 Ratings
Score 7.3 out of 101

Add comparison

Likelihood to Recommend

1&1

I run five websites off of 1&1 for different outshoots of the company. For our web needs it works perfectly. We have a midgrade hosting package and it works perfectly. I know if issues arose from traffic or storage space 1&1 would have a solution for us.
Emily P profile photo

GoDaddy

Well suited for someone who's just starting out with their first website and needs to get a domain, hosting and an email set up.

Less suited for someone who is more advanced and needs a better, faster hosting company.
No photo available

Pros

  • Their uptime is outstanding.
  • They have great customer support with real people.
  • They have all the technologies available I need to run my website.
  • Their dashboard is easy to use.
Emily P profile photo
  • Customer service is definitely number one here. The fact that they are open for calls 24/7 and have a great support team is a really nice thing to have when you aren't fully versed in all things domains/cpanel/email etc. They also usually answer quickly.
  • Ease of use throughout the website. It's made for the non web savvy individual, clear and instructive for proper usage.
  • I think they know their target market well and it's nice to see that their website shows just that.
No photo available

Cons

  • I wish they'd let you use other SSL providers.
Emily P profile photo
  • The platform can be a little cumbersome and I have had issues with not being able to get the site itself to load or being able to login to check my account.
  • The support can be good but it is a little hit and miss. Depends on the day and time and who you will get.
  • I am not a fan of their webmail platform, I would rather just either forward all the mail or use gmail.
No photo available

Usability

No score
No answers yet
No answers on this topic
GoDaddy8.0
Based on 1 answer
Some integration could be much cleaner and smoother. Seems it used to be easier. Plus, they took away the catch all email feature.
No photo available

Support

No score
No answers yet
No answers on this topic
GoDaddy7.0
Based on 1 answer
Very timely.They are only able to do so much.They are only so knowledgeable...
No photo available

Alternatives Considered

Rackspace I find to be too pricey for the service they offer. Pagely is very much WordPress oriented. I've had downtime with both that I haven't experienced with 1&1.
Emily P profile photo
I honestly don't know any viable alternatives to Godaddy when it comes to a convenient place to buy and store multiple domains. Usually if you have domains registered with your webhost, they are a pain and a half to move. If you only have one domain, there's no need for GoDaddy. But if you have multiple, or are planning on moving hosts more than once, GoDaddy is a good choice.
No photo available

Return on Investment

  • There is no downtime so we appear dependable to our customers.
  • The cost of 1&1 is very reasonable.
Emily P profile photo
  • Overall, GoDaddy has provided us with a service that is valuable (domain registration and hosting), but is offered by everyone. Overall the ROI has been zero, but that doesn't mean its a bad product in and of itself.
  • Registering foreign domains through GoDaddy was, surprisingly, easier than doing it through some other registrars (looking at you ENOM and AWS). This helped build some small tools to leverage that fact (like URL shortening tools).
Justin Schroeder profile photo

Pricing Details

1&1

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details

GoDaddy

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details