42 Ratings
9 Ratings
42 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 9.5 out of 100
9 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 7.4 out of 100

Feature Set Ratings

    Survey Format & Appearance

    123FormBuilder

    Feature Set Not Supported
    N/A
    9.0

    ProntoForms

    90%
    ProntoForms ranks higher in 1/1 features

    Custom logo/branding

    N/A
    0 Ratings
    9.0
    90%
    1 Rating

    Survey Content

    123FormBuilder

    Feature Set Not Supported
    N/A
    9.0

    ProntoForms

    90%
    ProntoForms ranks higher in 3/3 features

    Changes to live survey

    N/A
    0 Ratings
    9.0
    90%
    1 Rating

    Question design help

    N/A
    0 Ratings
    9.0
    90%
    1 Rating

    Multiple question types

    N/A
    0 Ratings
    9.0
    90%
    1 Rating

    Survey Logic

    123FormBuilder

    Feature Set Not Supported
    N/A
    9.0

    ProntoForms

    90%
    ProntoForms ranks higher in 1/1 features

    Survey logic flexibility

    N/A
    0 Ratings
    9.0
    90%
    1 Rating

    Survey Reporting & Analytics

    123FormBuilder

    Feature Set Not Supported
    N/A
    9.0

    ProntoForms

    90%
    ProntoForms ranks higher in 5/5 features

    Response tracking

    N/A
    0 Ratings
    9.0
    90%
    1 Rating

    Data export

    N/A
    0 Ratings
    9.0
    90%
    1 Rating

    Standard reports

    N/A
    0 Ratings
    9.0
    90%
    1 Rating

    Custom reports

    N/A
    0 Ratings
    9.0
    90%
    1 Rating

    Analytics

    N/A
    0 Ratings
    9.0
    90%
    1 Rating

    Survey Administration & Security

    123FormBuilder

    Feature Set Not Supported
    N/A
    9.0

    ProntoForms

    90%
    ProntoForms ranks higher in 2/2 features

    Access controls

    N/A
    0 Ratings
    9.0
    90%
    1 Rating

    Compliance

    N/A
    0 Ratings
    9.0
    90%
    1 Rating

    Survey Distribution

    123FormBuilder

    Feature Set Not Supported
    N/A
    9.0

    ProntoForms

    90%
    ProntoForms ranks higher in 1/1 features

    Respondent restrictions

    N/A
    0 Ratings
    9.0
    90%
    1 Rating

    Attribute Ratings

    • 123FormBuilder is rated higher in 1 area: Likelihood to Recommend
    • ProntoForms is rated higher in 2 areas: Usability, Support Rating

    Likelihood to Recommend

    9.0

    123FormBuilder

    90%
    8 Ratings
    8.5

    ProntoForms

    85%
    6 Ratings

    Likelihood to Renew

    6.0

    123FormBuilder

    60%
    4 Ratings

    ProntoForms

    N/A
    0 Ratings

    Usability

    8.0

    123FormBuilder

    80%
    1 Rating
    9.4

    ProntoForms

    94%
    3 Ratings

    Availability

    8.0

    123FormBuilder

    80%
    2 Ratings

    ProntoForms

    N/A
    0 Ratings

    Performance

    9.0

    123FormBuilder

    90%
    2 Ratings

    ProntoForms

    N/A
    0 Ratings

    Support Rating

    7.0

    123FormBuilder

    70%
    2 Ratings
    9.1

    ProntoForms

    91%
    5 Ratings

    Online Training

    8.0

    123FormBuilder

    80%
    1 Rating

    ProntoForms

    N/A
    0 Ratings

    Implementation Rating

    8.0

    123FormBuilder

    80%
    2 Ratings

    ProntoForms

    N/A
    0 Ratings

    Configurability

    9.0

    123FormBuilder

    90%
    1 Rating

    ProntoForms

    N/A
    0 Ratings

    Ease of integration

    9.0

    123FormBuilder

    90%
    1 Rating

    ProntoForms

    N/A
    0 Ratings

    Product Scalability

    7.0

    123FormBuilder

    70%
    1 Rating

    ProntoForms

    N/A
    0 Ratings

    Vendor post-sale

    8.0

    123FormBuilder

    80%
    1 Rating

    ProntoForms

    N/A
    0 Ratings

    Vendor pre-sale

    8.0

    123FormBuilder

    80%
    1 Rating

    ProntoForms

    N/A
    0 Ratings

    Likelihood to Recommend

    123FormBuilder

    123FormBuilder is perfect for creating many different types of forms from questionnaires to surveys and more! I’ve never had an issue finding what I needed because they have an endless amount of options to design and brand whatever type of form your business needs! However, there is a learning curve (due to the many different options) so it can be overwhelming, and the outdated look doesn’t help. Also, the price point is a bit high at over $20 a month but if you can afford to pay this then it will definitely have you covered on anything and everything you’ll ever need to create endless beautiful and professional forms
    Read full review

    ProntoForms Corporation

    ProntoForms is well suited when it is important to quickly collect data in real-time. It does this excellently and helps to simplify the whole process of capturing data.
    Read full review

    Pros

    123FormBuilder

    • Customizability, particularly with regard to matching website design. This helped things look slick, rather than out of place. The site was seamless with these form additions.
    • Easy UX - not only was I able to work my way through the software easily in no time at all, it was also easy to hand off to others, knowing that it was always a step-by-step process.
    • All the bases were covered - when it came to form creation and data collection, they had fields for everything you could think of, as well as the customizability to add what you needed, where, and when.
    Read full review

    ProntoForms Corporation

    • Out of the box integrations.
    • Simple user interface (not much coding experience needed).
    • Enablement of OCR scanning, telemetry and camera data.
    Read full review

    Cons

    123FormBuilder

    • One-off payment integration requires a higher subscription
    • Storage is not commensurate with pricing
    • Not exactly a strong negative, but could work on pricing it better for non-US markets
    Read full review

    ProntoForms Corporation

    • Customer facing forms so that the user does not need a subscription to fill it out. As of now, I have no ability to send a customer a form to fill out, so we have to use other methods to do so.
    • Tools that give account owner ability to create custom outputs. Being that I have design and development experience and would be more than capable to design and launch my own custom outputs, I do not have the access to do so.
    Read full review

    Pricing Details

    123FormBuilder

    Starting Price

    $14.95 per month

    Editions & Modules

    123FormBuilder editions and modules pricing
    EditionModules
    BasicFree1
    Gold$192
    Platinum$393
    Corporate$79/month4

    Footnotes

    1. none
    2. per Month; or $190 per Year
    3. per Month; or $390 per Year
    4. billed annually

    Offerings

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services

    Entry-level set up fee?

    No setup fee

    Additional Details

    ProntoForms

    Starting Price

    $0 Volume discounts available

    Editions & Modules

    ProntoForms editions and modules pricing
    EditionModules
    Essentials$151
    Advanced$452
    EnterpriseContact Us3

    Footnotes

    1. Monthly per user
    2. Monthly per user
    3. Volume discounts available

    Offerings

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services

    Entry-level set up fee?

    No setup fee

    Additional Details

    Likelihood to Renew

    123FormBuilder

    I like the product, but I am no longer in control of the project where this product was being used. However, I would definitely use 123ContactForm on future products
    Read full review

    ProntoForms Corporation

    No answers on this topic

    Usability

    123FormBuilder

    Easy to install and quickly explain to others how to use
    Read full review

    ProntoForms Corporation

    ProntoForms is user friendly and very intuitive. It doesn't take much time to learn how to use it. Customization is also a breeze.
    Read full review

    Reliability and Availability

    123FormBuilder

    I did not encounter any blackout issues
    Read full review

    ProntoForms Corporation

    No answers on this topic

    Performance

    123FormBuilder

    The interface was very good and easy to use. Everything loaded quickly and it was easy to integrate other products
    Read full review

    ProntoForms Corporation

    No answers on this topic

    Support Rating

    123FormBuilder

    Very neutral, did not have to use support a lot
    Read full review

    ProntoForms Corporation

    The customer support for pronto forms was great for me in the only instance that I have had to use it. I called the phone number for ProntoForms customer support, they were quick with the correct answer for me and very reassuring.
    Read full review

    Online Training

    123FormBuilder

    I installed 123ContactForm myself and while I had some issues installing it I was able to visit their website and the troubleshooting information they provided in their faq section. They did offer other support if a user needed additional support, but I found the information provided on their website to be more than sufficient
    Read full review

    ProntoForms Corporation

    No answers on this topic

    Implementation Rating

    123FormBuilder

    123ContactForm was very easy to implement and the content provided by them supported the product very well and answered all of my questions
    Read full review

    ProntoForms Corporation

    No answers on this topic

    Alternatives Considered

    123FormBuilder

    Compared to JotForm or Woofoo, 123ContactForm offers a much better interface and better flexibility than the other tools. I have used JotForm only to get stumped by their inability to push the limits of the form. As for Woofoo, the level of ease of use in terms of their interface leaves much to be desired. Any updates made to their form was down using a WYSIWYG, where with 123ContactForm you can make the updates while building the form
    Read full review

    ProntoForms Corporation

    We looked for versatility of product and cost effectiveness when trying to choose vendors. Even though the product can be set up by the user or administrator, the more complex parts of the form required help to be done right. Vendors needed to be able to offer their services to get this done in a timely fashion. ProntoForms hit all the marks. We looked at other vendors and they just couldn't replicate or form closely enough.
    Read full review

    Scalability

    123FormBuilder

    It was easy to install and I believe that would make it easy to use across several websites
    Read full review

    ProntoForms Corporation

    No answers on this topic

    Return on Investment

    123FormBuilder

    • 123ContactForm has been positive for my business. It has saved us money because we did not require any development I was able to do this myself.
    Read full review

    ProntoForms Corporation

    • Return on Investment is immediate and possible from the first submission.
    • Saved us hours when it came to implementing forms on websites
    Read full review

    Screenshots

    Add comparison