What users are saying about
2 Ratings
1 Ratings
2 Ratings
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Score 9.3 out of 100
1 Ratings
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Score 7 out of 100

Likelihood to Recommend

17hats

I think it's great for businesses who offer monthly services and want to automate their invoicing. Even for businesses who offer one-off services as well.
Marli Espinales | TrustRadius Reviewer

Womply

It is best suited if you want to try and achieve more reviews of your business. It is also good if you do not want to take time responding to reviews. By the same token, it is less appropriate when auto-response is turned on. If there is a negative review, it is better to address it in person, as there may be a specific customer service issue that a computer response is not going to understand.
Anonymous | TrustRadius Reviewer

Feature Rating Comparison

Sales Force Automation

17hats
9.2
Womply
Customer data management / contact management
17hats
9.0
Womply
Workflow management
17hats
9.0
Womply
Integration with email client (e.g., Outlook or Gmail)
17hats
9.0
Womply
Contract management
17hats
10.0
Womply
Quote & order management
17hats
10.0
Womply
Interaction tracking
17hats
8.0
Womply

Customer Service & Support

17hats
8.0
Womply
Case management
17hats
8.0
Womply

Marketing Automation

17hats
8.0
Womply
Lead management
17hats
8.0
Womply

CRM Project Management

17hats
9.5
Womply
Task management
17hats
9.0
Womply
Billing and invoicing management
17hats
10.0
Womply

Customization

17hats
8.0
Womply
Custom fields
17hats
8.0
Womply

Security

17hats
9.5
Womply
Single sign-on capability
17hats
10.0
Womply
Role-based user permissions
17hats
9.0
Womply

Integrations with 3rd-party Software

17hats
8.0
Womply
9.0
Marketing automation
17hats
8.0
Womply
9.0

Platform

17hats
8.0
Womply
Mobile access
17hats
8.0
Womply

Pros

17hats

  • Invoicing
  • Creating online questionnaire
Marli Espinales | TrustRadius Reviewer

Womply

  • Invites credit card users to leave a review.
  • Alerts me when a review has been made.
  • It can also provide an automated response on the rated website.
Anonymous | TrustRadius Reviewer

Cons

17hats

  • Cheaper credit card charges
  • Ability to tweak their questionnaires a bit more
Marli Espinales | TrustRadius Reviewer

Womply

  • The automated responses to ratings are a too mechanical in response.
  • There is not a lot of direct follow up with me as a user.
  • It would be helpful if a person at Womply would put together a monthly review and opportunities that we might be missing out on.
Anonymous | TrustRadius Reviewer

Support Rating

17hats

17hats 8.0
Based on 1 answer
It's chat based so you have to wait a bit to hear back from them but they have gotten quicker with their responses which I appreciate.
Marli Espinales | TrustRadius Reviewer

Womply

No score
No answers yet
No answers on this topic

Return on Investment

17hats

  • ROI - Saves me time on creating invoices and questionnaires.
Marli Espinales | TrustRadius Reviewer

Womply

  • There are no hard numbers but we do average 3-4 reviews per week when it used to be 1 or 2 a month.
  • More ratings, especially positive, helps reflect on our business model and are good for us to see how we are really doing with customers.
Anonymous | TrustRadius Reviewer

Pricing Details

17hats

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Womply

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Entry-level set up fee?
Optional

Rating Summary

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