What users are saying about
52 Ratings
52 Ratings
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Score 8.9 out of 100
3 Ratings
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Score 9 out of 100

Likelihood to Recommend

1CRM

It is so beneficial in managing customer relations and in managing projects. It is software with an easy and friendly interface and is available in the market at a very reasonable price. It has features that enabled us in making budgets and invoices as well. It is not desirable for managing internet resources.
Maya George | TrustRadius Reviewer

Clear C2 C2CRM

C2CRM has totally modified the way we used to manage our sales and marketing. We can now manage the budget and proposals using it. Also, its interface is simple and navigation through this software is very smooth. Its reporting tool is so precise and possesses all the details. What is not appealing about this software is its price which is sky-high and unaffordable for us. But if someone is looking for a tool to manage their sales, C2CRM is the perfect one for managing customer relations and satisfaction.
Donna-sue Carpenter | TrustRadius Reviewer

Feature Rating Comparison

Sales Force Automation

1CRM
8.9
Clear C2 C2CRM
9.3
Customer data management / contact management
1CRM
8.9
Clear C2 C2CRM
9.0
Workflow management
1CRM
9.3
Clear C2 C2CRM
9.6
Territory management
1CRM
8.9
Clear C2 C2CRM
8.7
Opportunity management
1CRM
9.2
Clear C2 C2CRM
9.4
Integration with email client (e.g., Outlook or Gmail)
1CRM
8.6
Clear C2 C2CRM
9.6
Contract management
1CRM
8.6
Clear C2 C2CRM
10.0
Quote & order management
1CRM
9.1
Clear C2 C2CRM
9.0
Interaction tracking
1CRM
8.9
Clear C2 C2CRM
9.0
Channel / partner relationship management
1CRM
8.7
Clear C2 C2CRM
9.0

Customer Service & Support

1CRM
9.0
Clear C2 C2CRM
9.6
Case management
1CRM
8.6
Clear C2 C2CRM
10.0
Call center management
1CRM
9.1
Clear C2 C2CRM
9.4
Help desk management
1CRM
9.2
Clear C2 C2CRM
9.4

Marketing Automation

1CRM
8.8
Clear C2 C2CRM
9.8
Lead management
1CRM
9.0
Clear C2 C2CRM
10.0
Email marketing
1CRM
8.5
Clear C2 C2CRM
9.6

CRM Project Management

1CRM
9.1
Clear C2 C2CRM
9.2
Task management
1CRM
9.0
Clear C2 C2CRM
9.4
Billing and invoicing management
1CRM
9.1
Clear C2 C2CRM
9.0
Reporting
1CRM
9.2
Clear C2 C2CRM
9.4

CRM Reporting & Analytics

1CRM
9.2
Clear C2 C2CRM
9.2
Forecasting
1CRM
9.1
Clear C2 C2CRM
9.6
Pipeline visualization
1CRM
9.3
Clear C2 C2CRM
9.0
Customizable reports
1CRM
9.3
Clear C2 C2CRM
9.0

Customization

1CRM
8.9
Clear C2 C2CRM
9.2
Custom fields
1CRM
9.0
Clear C2 C2CRM
9.4
Custom objects
1CRM
9.1
Clear C2 C2CRM
9.0
Scripting environment
1CRM
8.7
Clear C2 C2CRM
9.4
API for custom integration
1CRM
9.0
Clear C2 C2CRM
9.0

Security

1CRM
9.2
Clear C2 C2CRM
8.9
Single sign-on capability
1CRM
9.2
Clear C2 C2CRM
9.0
Role-based user permissions
1CRM
9.1
Clear C2 C2CRM
8.7

Social CRM

1CRM
9.1
Clear C2 C2CRM
9.5
Social data
1CRM
8.9
Clear C2 C2CRM
10.0
Social engagement
1CRM
9.3
Clear C2 C2CRM
9.0

Integrations with 3rd-party Software

1CRM
8.4
Clear C2 C2CRM
8.5
Marketing automation
1CRM
8.2
Clear C2 C2CRM
9.0
Compensation management
1CRM
8.6
Clear C2 C2CRM
8.0

Platform

1CRM
7.9
Clear C2 C2CRM
7.0
Mobile access
1CRM
7.9
Clear C2 C2CRM
7.0

Pros

1CRM

  • It is feature-rich, adaptable, and simple to use, with excellent support.
  • including e-commerce, marketing, and customer care.
  • This programme offers a comprehensive solution for managing all aspects of online company,
salman inamdar | TrustRadius Reviewer

Clear C2 C2CRM

  • Communicating well with us
  • Understanding our unique needs
  • Quick responses for customized needs
Clark Landguth | TrustRadius Reviewer

Cons

1CRM

  • In comparison to Outlook, the e-mail feature is limited.
  • Streamline sales processes by combining business resources.
  • The size of 1CRM is probably my least favourite feature. It includes Order Management, Service Management, and Project Management in addition to CRM. When I first started using it as a basic Sales & Marketing CRM for a few months, I had no idea what I was getting myself into.
salman inamdar | TrustRadius Reviewer

Clear C2 C2CRM

  • It lacks customizability for some special categories, so more frequent updates would be more useful for workflow.
  • It possesses all the features we needed most, but there should be remote access and asset management too.
  • High-quality networking is required to complete the procedure otherwise its various features can be lost.
Donna-sue Carpenter | TrustRadius Reviewer

Usability

1CRM

1CRM 9.3
Based on 7 answers
1CRM software is very useful in order management and I'm also able to prepare timesheets. It also ease our work by collecting the customer's details. This 1CRM software can be used in other companies as well. I recommend 1CRM to my colleges and friends. It's even highly recommended to others.
Anonymous | TrustRadius Reviewer

Clear C2 C2CRM

Clear C2 C2CRM 9.0
Based on 1 answer
I’ve been practicing this software for ages and it is very helpful for me to allocate my marketplace and trends that can boost up my productivity. If I see my customer support, and then I must say they are not [always] happy with my dealings, I utilize it for increasing my relationship with [the] customer for automating marketing leads.
Donna-sue Carpenter | TrustRadius Reviewer

Support Rating

1CRM

1CRM 9.4
Based on 7 answers
Support is effective and overall give user a good experience. Tool is simple so that this can be used by new people in organizations. This does not give [us] complex problems or hurdles when compared to other CRM's.
Anonymous | TrustRadius Reviewer

Clear C2 C2CRM

Clear C2 C2CRM 9.0
Based on 1 answer
C2CRM delivers us the best features for improving business tasks and it is very handy for launching new products in front of others. I can easily gather all the detail of customers in one place and we can discuss and increase product marketing. Its social media integration is great to advertise product features, so that's why I really like it.
Donna-sue Carpenter | TrustRadius Reviewer

Alternatives Considered

1CRM

1CRM has the lowest price and is not just a CRM but a bundle of efficient tools in one package that improves the motion of the entire framework in an organization in a fluid and synchronized way. It provides a platform to improve the productivity on each and every step and the power to coalesce several departments to work in an orderly manner.
This helps any small or medium enterprises unleash the power of automation as well as overall management of projects, services and deliverables.
Prashant Choudhary | TrustRadius Reviewer

Clear C2 C2CRM

I HIGHLY recommend Clear C2 C2CRM above any other platform.
Clark Landguth | TrustRadius Reviewer

Return on Investment

1CRM

  • We are very pleased with your performance because it has greatly aided us in our sales because it provides a wide range of options and responsibilities, such as budgeting, monitoring, project management, and invoice generation, all of which have made our work easier and more tolerable.
  • Your technical support team is fantastic; they are always willing to assist us and have identified answers in a timely manner.
salman inamdar | TrustRadius Reviewer

Clear C2 C2CRM

  • Positive Management of Special Offers
  • Positive Management of Strategic Goals
  • Positive Management of Projects/Forecasting
Clark Landguth | TrustRadius Reviewer

Pricing Details

1CRM

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?

Clear C2 C2CRM

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

1CRM
9.3
Clear C2 C2CRM
9.4

Usability

1CRM
9.3
Clear C2 C2CRM
9.0

Support Rating

1CRM
9.4
Clear C2 C2CRM
9.0

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