1CRM vs. Dimelo

While using 1CRM, I would be able to get the knowledge of customers preference, like how they would like to purchase the products. I'm able to build a good relationship with them. Even if I don't come to know about the contact information of customers, 1CRM ease to recall the full details of the customers.

We use Dimelo for managing across multiple channels for single clients, which it is really good at. We have not had as much success in identifying posts that may be more suited for escalations--so, for interrogating the content of posts for intent, sarcasm or content inspection, and to automatically assign to different departments or colleagues depending upon the rules.

Incentivized

• Sales management.
• Marketing management.

Incentivized

• Being able to unify all the messages we receive daily is easier.
• It helps reduce time when giving answers and solutions to problems that arise.
• Its interface is very simple and easy to understand.
• You can add all customer interactions in digital channels and synchronize ticket information and customer profiles with your existing CRM

• It should also have voice commands.
• UX needs to be more interactive.
• Rest is great.

Incentivized

• Social media listening over and above management
• Simpler schedule for content managing posts where the content editors may not have/need/want direct access to Dimelo--such as marketing directors, etc.

Incentivized

1CRM is wonderful and has helped my company grow and be prosperous. I highly recommend it!

Incentivized

I've had some questions and difficulty especially in data reporting and lead tracking but was solved very efficiently.

Incentivized

While comparing 1crm with ClickUp, I'm able to take 5 screenshots in 1crm whereas in ClickUp i'm able to take only 4 screenshots .

This application meets all the needs that the company faces today, and it is cheaper than other systems. This unified management solution allows you to provide quality customer service with a fast response speed, which has allowed me to win more customers to the company.

• It has overall increased sales productivity.
• Has reduced lead time for customer and made the deliveries faster and more efficient.

Incentivized

• Provided the service we required based upon an assumed initial level of customer engagement
• Increased social media engagement for the client - positive impact

Incentivized