1CRM vs. Dimelo

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
1CRM
Score 6.9 out of 10
N/A
1CRM is an integrated customer relationship management (CRM) solution that covers the complete business management lifecycle. It includes features like collaboration and mobile access, and it can be customized for multiple industries. It is available in both open source and commercial editions.
$15
per month
Dimelo
Score 10.0 out of 10
N/A
Dimelo is a customer relationship management (CRM) tool built to power digital customer engagement.N/A
Pricing
1CRMDimelo
Editions & Modules
Startup
$15
per month
Startup+
$23
per month
Professional
$33
per month
Enterprise
$39
per month
Free
Free trial
No answers on this topic
Offerings
Pricing Offerings
1CRMDimelo
Free Trial
YesNo
Free/Freemium Version
YesNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional DetailsTry 1CRM free for 30 days, no credit card required
More Pricing Information
Features
1CRMDimelo
Sales Force Automation
Comparison of Sales Force Automation features of Product A and Product B
1CRM
9.7
5 Ratings
23% above category average
Dimelo
8.9
1 Ratings
15% above category average
Customer data management / contact management9.95 Ratings9.01 Ratings
Workflow management9.85 Ratings9.01 Ratings
Territory management9.75 Ratings9.01 Ratings
Opportunity management9.95 Ratings9.01 Ratings
Integration with email client (e.g., Outlook or Gmail)9.35 Ratings9.01 Ratings
Contract management9.65 Ratings9.01 Ratings
Quote & order management9.95 Ratings9.01 Ratings
Interaction tracking9.95 Ratings9.01 Ratings
Channel / partner relationship management9.75 Ratings8.01 Ratings
Customer Service & Support
Comparison of Customer Service & Support features of Product A and Product B
1CRM
9.7
5 Ratings
26% above category average
Dimelo
8.0
2 Ratings
7% above category average
Case management9.85 Ratings8.02 Ratings
Call center management10.05 Ratings8.02 Ratings
Help desk management9.24 Ratings8.01 Ratings
Marketing Automation
Comparison of Marketing Automation features of Product A and Product B
1CRM
8.1
5 Ratings
7% above category average
Dimelo
8.0
2 Ratings
6% above category average
Lead management8.15 Ratings7.02 Ratings
Email marketing8.05 Ratings9.01 Ratings
CRM Project Management
Comparison of CRM Project Management features of Product A and Product B
1CRM
8.6
5 Ratings
13% above category average
Dimelo
8.0
2 Ratings
6% above category average
Task management9.05 Ratings7.02 Ratings
Billing and invoicing management8.35 Ratings8.01 Ratings
Reporting8.55 Ratings9.02 Ratings
CRM Reporting & Analytics
Comparison of CRM Reporting & Analytics features of Product A and Product B
1CRM
8.4
5 Ratings
11% above category average
Dimelo
7.3
2 Ratings
3% below category average
Forecasting8.35 Ratings6.02 Ratings
Pipeline visualization8.55 Ratings8.01 Ratings
Customizable reports8.45 Ratings8.02 Ratings
Customization
Comparison of Customization features of Product A and Product B
1CRM
8.5
5 Ratings
12% above category average
Dimelo
8.5
2 Ratings
12% above category average
Custom fields8.45 Ratings7.02 Ratings
Custom objects9.14 Ratings9.01 Ratings
Scripting environment8.24 Ratings9.01 Ratings
API for custom integration8.34 Ratings9.01 Ratings
Security
Comparison of Security features of Product A and Product B
1CRM
8.5
5 Ratings
3% above category average
Dimelo
8.0
2 Ratings
3% below category average
Single sign-on capability8.45 Ratings8.01 Ratings
Role-based user permissions8.55 Ratings8.02 Ratings
Social CRM
Comparison of Social CRM features of Product A and Product B
1CRM
8.4
4 Ratings
14% above category average
Dimelo
9.0
2 Ratings
21% above category average
Social data8.44 Ratings9.02 Ratings
Social engagement8.54 Ratings9.02 Ratings
Integrations with 3rd-party Software
Comparison of Integrations with 3rd-party Software features of Product A and Product B
1CRM
7.8
4 Ratings
8% above category average
Dimelo
8.5
2 Ratings
17% above category average
Marketing automation8.04 Ratings8.02 Ratings
Compensation management7.64 Ratings9.01 Ratings
Platform
Comparison of Platform features of Product A and Product B
1CRM
7.2
4 Ratings
3% below category average
Dimelo
8.0
1 Ratings
8% above category average
Mobile access7.24 Ratings8.01 Ratings
Best Alternatives
1CRMDimelo
Small Businesses
Salesmate
Salesmate
Score 9.8 out of 10
Salesmate
Salesmate
Score 9.8 out of 10
Medium-sized Companies
SAP Business ByDesign
SAP Business ByDesign
Score 7.7 out of 10
SAP Business ByDesign
SAP Business ByDesign
Score 7.7 out of 10
Enterprises
SAP Business ByDesign
SAP Business ByDesign
Score 7.7 out of 10
SAP Business ByDesign
SAP Business ByDesign
Score 7.7 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
1CRMDimelo
Likelihood to Recommend
9.9
(5 ratings)
8.0
(2 ratings)
Usability
9.9
(4 ratings)
-
(0 ratings)
Support Rating
9.8
(4 ratings)
-
(0 ratings)
User Testimonials
1CRMDimelo
Likelihood to Recommend
Converge Technology Solutions
While using 1CRM, I would be able to get the knowledge of customers preference, like how they would like to purchase the products. I'm able to build a good relationship with them. Even if I don't come to know about the contact information of customers, 1CRM ease to recall the full details of the customers.
Read full review
Dimelo
We use Dimelo for managing across multiple channels for single clients, which it is really good at. We have not had as much success in identifying posts that may be more suited for escalations--so, for interrogating the content of posts for intent, sarcasm or content inspection, and to automatically assign to different departments or colleagues depending upon the rules.
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Pros
Converge Technology Solutions
  • Sales management.
  • Marketing management.
Read full review
Dimelo
  • Being able to unify all the messages we receive daily is easier.
  • It helps reduce time when giving answers and solutions to problems that arise.
  • Its interface is very simple and easy to understand.
  • You can add all customer interactions in digital channels and synchronize ticket information and customer profiles with your existing CRM
Read full review
Cons
Converge Technology Solutions
  • It should also have voice commands.
  • UX needs to be more interactive.
  • Rest is great.
Read full review
Dimelo
  • Social media listening over and above management
  • Simpler schedule for content managing posts where the content editors may not have/need/want direct access to Dimelo--such as marketing directors, etc.
Read full review
Usability
Converge Technology Solutions
1CRM is wonderful and has helped my company grow and be prosperous. I highly recommend it!
Read full review
Dimelo
No answers on this topic
Support Rating
Converge Technology Solutions
I've had some questions and difficulty especially in data reporting and lead tracking but was solved very efficiently.
Read full review
Dimelo
No answers on this topic
Alternatives Considered
Converge Technology Solutions
While comparing 1crm with ClickUp, I'm able to take 5 screenshots in 1crm whereas in ClickUp i'm able to take only 4 screenshots .
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Dimelo
This application meets all the needs that the company faces today, and it is cheaper than other systems. This unified management solution allows you to provide quality customer service with a fast response speed, which has allowed me to win more customers to the company.
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Return on Investment
Converge Technology Solutions
  • It has overall increased sales productivity.
  • Has reduced lead time for customer and made the deliveries faster and more efficient.
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Dimelo
  • Provided the service we required based upon an assumed initial level of customer engagement
  • Increased social media engagement for the client - positive impact
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ScreenShots