What users are saying about
23 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>Score 8.6 out of 100
Based on 23 reviews and ratings
1 Rating
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>Score 8 out of 100
Based on 1 reviews and ratings
Likelihood to Recommend
1ShoppingCart
It's really user preference. Some people have been told by other colleagues that it's a great system to use so they want to go with that. There are other systems that do exactly the same thing. I have not found that 1ShoppingCart has any unique features that would lead me to persuade a client to use it over another one. I usually have clients look at two or three options and give feedback. Sometimes it comes down to monthly prices.

Verified User
Director in Professional Services
Internet Company, 11-50 employeescommercetools
Commercetools is generally a very flexible, smart platform for eCommerce business. It's an API enabled, cloud solution that makes integration seamless and quick to deploy. It's also a modern platform that utilizes API query languages like GraphQl. It lacks some functionalities in pricing and geographic variations of product portfolio but the platform is constantly improving and new functionalities are added.

Verified User
Manager in Information Technology
Food Production Company, 1001-5000 employeesFeature Rating Comparison
Online Storefront
1ShoppingCart
7.9
commercetools
7.6
Product catalog & listings
1ShoppingCart
7.5
commercetools
8.0
Product management
1ShoppingCart
8.0
commercetools
7.0
Bulk product upload
1ShoppingCart
9.0
commercetools
9.0
Branding
1ShoppingCart
7.5
commercetools
9.0
Mobile storefront
1ShoppingCart
9.0
commercetools
—
Product variations
1ShoppingCart
9.0
commercetools
5.0
Website integration
1ShoppingCart
7.0
commercetools
9.0
Visual customization
1ShoppingCart
7.0
commercetools
6.0
CMS
1ShoppingCart
7.0
commercetools
—
Online Shopping Cart
1ShoppingCart
8.0
commercetools
7.5
Abandoned cart recovery
1ShoppingCart
9.0
commercetools
6.0
Checkout user experience
1ShoppingCart
7.0
commercetools
9.0
Online Payment System
1ShoppingCart
7.5
commercetools
7.0
eCommerce security
1ShoppingCart
7.5
commercetools
7.0
eCommerce Marketing
1ShoppingCart
7.5
commercetools
7.7
Promotions & discounts
1ShoppingCart
8.0
commercetools
8.0
Personalized recommendations
1ShoppingCart
7.5
commercetools
7.0
SEO
1ShoppingCart
7.0
commercetools
8.0
eCommerce Business Management
1ShoppingCart
9.0
commercetools
6.6
Multi-site management
1ShoppingCart
9.0
commercetools
9.0
Order processing
1ShoppingCart
9.0
commercetools
9.0
Inventory management
1ShoppingCart
9.0
commercetools
6.0
Shipping
1ShoppingCart
9.0
commercetools
6.0
Custom functionality
1ShoppingCart
9.0
commercetools
3.0
Pros
1ShoppingCart
- Email Marketing - Easy to use templates but you can also use your custom html template.
- Managing your list - It is easy to set up separate lists and create opt in forms for each one. It allows multiple opt in forms with customized messages for all steps of the opt in process.
- Ecommerce - Setup of your product or service is easy. You can use buy now type buttons on the 1ShoppingCart store. Integration with your merchant account or Paypal is offered.
- Includes an affiliate management option. This module allows you to manage an affiliate with custom links and an area to post materials for affiliates to use - such as banners.
Internet Marketing Specialist: Content Marketing, Social Media Marketing, Blogging
HIT VirtualInternet, 1-10 employees
commercetools
- Fully API enabled platform - There is no need to use SQL or other customization. APIs cover full range of functionalities needed for an eCommerce platform and are easy to extend.
- Cloud solution - CommerceTools is a cloud solution so there is no back office hosting/maintenance. Simply enable the API tokens and use the platform!
- Ever expanding - The solution contains all the necessary functions to run a successful ecommerce business and the functions are constantly expanding and new capabilities are introduced.

Verified User
Manager in Information Technology
Food Production Company, 1001-5000 employeesCons
1ShoppingCart
- I found their customer service team to be confusing with their responses and not as helpful as other products customer service teams. It can be frustrating to try to decipher their responses to more complicated questions and often felt a little 'annoying' whenever I needed to reach out.
- When creating newsletters, I found the WYSIWYG (what you see if what you get) version of creating newsletters the formatting was almost always off which always resulted in needing to send tests to myself to fix the formatting because it never showed up as it would look when it was sent. That took a lot of extra time to edit.
- Lots of different options with reports, as a beginner you may need someone else to support you. In the beginning I needed support from other team members in how to understand and create certain reports. Not the most intuitive and user friendly until you understand what you're doing!
Owner
Peace on My PlateProfessional Training & Coaching, 1-10 employees
commercetools
- Pricing - Commercetools has pricing limitations with respect to customer/SKU combination. If an organization provides lots of custom/contract pricing for customers, Commercetools has difficulty mapping it in. They are working on this to make it more flexible.
- Geographic variations in product portfolio - Commercetools has central product master that doesn't provide product activation/enabling based on different geographies/elevation/sales office structures. Some creative mapping skills are needed to overcome this limitation.
- Data mapping limitations - Commercetools lacks in out of the box data mapping limitations to full fledged ERP platforms. Extensive data mapping workshops are necessary to fit the functionalities of an ERP platform from order, to delivery , to warehouse operations and billing.

Verified User
Manager in Information Technology
Food Production Company, 1001-5000 employeesLikelihood to Renew
1ShoppingCart
1ShoppingCart 5.5
Based on 2 answers
Ease of use and affiliate program.
Owner
Virtual Web ConceptsInformation Technology and Services, 1-10 employees
commercetools
No score
No answers yet
No answers on this topic
Alternatives Considered
1ShoppingCart
Again, it's the client that usually selects the system they want to use. I think 1ShoppingCart has lower monthly payment options so that makes it more appealing. Infusionsoft has a $2k payment that must be made in order to use their product

Verified User
Director in Professional Services
Internet Company, 11-50 employeescommercetools
Commercetools is a headless commerce platform. It provides the front end functionality flexibility that competitors lack. The set of APIs can link with multiple solutions including voice enabled client solutions. The functionalities on the platform are ever expanding and limitations like pricing and product variations are addressed. The solution is very fast develop, integrate and deploy.

Verified User
Manager in Information Technology
Food Production Company, 1001-5000 employeesReturn on Investment
1ShoppingCart
- Increased employee efficiency
- Integration of shopping cart in website
- Better customer service
- Improved brand visiability
Internet Marketing Specialist: Content Marketing, Social Media Marketing, Blogging
HIT VirtualInternet, 1-10 employees
commercetools
- We were able to successfully launch the ecommerce platform in under 4 months of starting development work.
- Integrate the same APIs to different client facing solutions.
- The total cost of platform recovered in 8 months of deployment.

Verified User
Manager in Information Technology
Food Production Company, 1001-5000 employeesPricing Details
1ShoppingCart
General
Free Trial
Yes
Free/Freemium Version
—Premium Consulting/Integration Services
—Entry-level set up fee?
No
commercetools
General
Free Trial
—Free/Freemium Version
—Premium Consulting/Integration Services
—Entry-level set up fee?
No