What users are saying about
27 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 5.8 out of 100
Based on 27 reviews and ratings
7 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 9 out of 100
Based on 7 reviews and ratings
Feature Set Ratings
- commercetools ranks higher in 5 feature sets: Online Storefront, Online Shopping Cart, Online Payment System, eCommerce Marketing, eCommerce Business Management
Online Storefront

5.5
1ShoppingCart
55%
9.1
commercetools
91%
commercetools ranks higher in 8/9 features
commercetools ranks higher in 8/9 features
Product catalog & listings

6.0
60%
3 Ratings
10.0
100%
2 Ratings
Product management

4.3
43%
4 Ratings
9.0
90%
2 Ratings
Bulk product upload

8.0
80%
2 Ratings
10.0
100%
2 Ratings
Branding

7.0
70%
3 Ratings
8.0
80%
2 Ratings
Mobile storefront

5.0
50%
2 Ratings
8.0
80%
1 Rating
Product variations

5.0
50%
2 Ratings
9.9
99%
2 Ratings
Website integration

5.3
53%
4 Ratings
9.0
90%
2 Ratings
Visual customization

3.4
34%
4 Ratings
8.9
89%
2 Ratings
CMS

5.4
54%
4 Ratings
N/A
0 Ratings
Online Shopping Cart

5.8
1ShoppingCart
58%
8.0
commercetools
80%
commercetools ranks higher in 2/2 features
commercetools ranks higher in 2/2 features
Abandoned cart recovery

5.3
53%
3 Ratings
6.0
60%
1 Rating
Checkout user experience

6.3
63%
4 Ratings
10.0
100%
2 Ratings
Online Payment System

7.4
1ShoppingCart
74%
9.9
commercetools
99%
commercetools ranks higher in 1/1 features
commercetools ranks higher in 1/1 features
eCommerce security

7.4
74%
4 Ratings
9.9
99%
2 Ratings
eCommerce Marketing

7.1
1ShoppingCart
71%
8.0
commercetools
80%
1ShoppingCart ranks higher in 2/3 features
1ShoppingCart ranks higher in 2/3 features
Promotions & discounts

8.0
80%
3 Ratings
8.0
80%
2 Ratings
Personalized recommendations

9.0
90%
3 Ratings
8.0
80%
2 Ratings
SEO

4.3
43%
4 Ratings
8.0
80%
2 Ratings
eCommerce Business Management

7.9
1ShoppingCart
79%
9.9
commercetools
99%
commercetools ranks higher in 5/5 features
commercetools ranks higher in 5/5 features
Multi-site management

10.0
100%
2 Ratings
10.0
100%
2 Ratings
Order processing

6.3
63%
3 Ratings
10.0
100%
2 Ratings
Inventory management

9.0
90%
2 Ratings
9.9
99%
2 Ratings
Shipping

9.0
90%
2 Ratings
9.9
99%
2 Ratings
Custom functionality

5.3
53%
3 Ratings
9.9
99%
2 Ratings
Attribute Ratings
- commercetools is rated higher in 1 area: Likelihood to Recommend
Likelihood to Recommend

3.9
1ShoppingCart
39%
6 Ratings
10.0
commercetools
100%
2 Ratings
Likelihood to Renew

5.5
1ShoppingCart
55%
2 Ratings
commercetools
N/A
0 Ratings
Support Rating

1.0
1ShoppingCart
10%
1 Rating
commercetools
N/A
0 Ratings
Likelihood to Recommend
1ShoppingCart
Right now it isn't well suited for anything [in my opinion]. It is not being maintained and many of the important functions one got it for in the first place simply do not work and no one is doing anything about it. A number of my colleagues use it too and we are all looking for an alternative. I'd never recommended it to anyone and have steered clients and colleagues away from it.
Founder
sydneybarrows.comAlternative Medicine, 1-10 employees
commercetools
Commercetools is generally a very flexible, smart platform for eCommerce business. It's an API enabled, cloud solution that makes integration seamless and quick to deploy. It's also a modern platform that utilizes API query languages like GraphQl. It lacks some functionalities in pricing and geographic variations of product portfolio but the platform is constantly improving and new functionalities are added.

Verified User
Manager in Information Technology
Food Production Company, 1001-5000 employeesPros
1ShoppingCart
- Manages the ins and outs of a payment process
- Direct integration with many marketing platforms for quick data sharing
- Ability to add additional marketing messaging to the process and further cross-sell
Enterprise Marketing Manager
PTCComputer Software, 5001-10,000 employees
commercetools
- Very good documentation
- Stabile and scalable Microservice-Architecture
- Cloud Native Platform
Managing Partner
kernpunkt, Agentur für eine digitale WeltInternet, 51-200 employees
Cons
1ShoppingCart
- The UI needs improvement. There are other systems out there that are more intuitive.
- Customizing/branding a shopping cart page can be a little tricky - when it should be very simple.

Verified User
Director in Professional Services
Internet Company, 11-50 employeescommercetools
- Pricing - Commercetools has pricing limitations with respect to customer/SKU combination. If an organization provides lots of custom/contract pricing for customers, Commercetools has difficulty mapping it in. They are working on this to make it more flexible.
- Geographic variations in product portfolio - Commercetools has central product master that doesn't provide product activation/enabling based on different geographies/elevation/sales office structures. Some creative mapping skills are needed to overcome this limitation.
- Data mapping limitations - Commercetools lacks in out of the box data mapping limitations to full fledged ERP platforms. Extensive data mapping workshops are necessary to fit the functionalities of an ERP platform from order, to delivery , to warehouse operations and billing.

Verified User
Manager in Information Technology
Food Production Company, 1001-5000 employeesPricing Details
1ShoppingCart
General
Free Trial
Yes
Free/Freemium Version
—Premium Consulting/Integration Services
—Entry-level set up fee?
No
Starting Price
$34 per month
commercetools
General
Free Trial
—Free/Freemium Version
—Premium Consulting/Integration Services
—Entry-level set up fee?
No
Starting Price
—Likelihood to Renew
1ShoppingCart
1ShoppingCart 5.5
Based on 2 answers
If I were in charge of the renewal decision I would really take a look at 1SC vs. Infusionsoft. There are many ways each are great and many ways they are different. I would look at what was best for my company and make the choice accordingly. I find that Infusionsoft has many more ways to intuitively market, segment and cultivate new leads and grow the business as a whole than 1SC currently has.
Owner
Peace on My PlateProfessional Training & Coaching, 1-10 employees
commercetools
No score
No answers yet
No answers on this topic
Support Rating
1ShoppingCart
1ShoppingCart 1.0
Based on 1 answer
Why can't I give it a MINUS 1 million??? There is effectively no support.
Founder
sydneybarrows.comAlternative Medicine, 1-10 employees
commercetools
No score
No answers yet
No answers on this topic
Alternatives Considered
1ShoppingCart
1ShoppingCart is the best solution for entrepreneurs who need a shopping cart solution. It is much easier to manage than Infusionsoft. The price point is much less than Infusionsoft. I recommend anyone considering Infusionsoft have a dedicated expert in that program on their team because of it's complexity. 1ShoppingCart does not require this because it is more user friendly
Internet Marketing Specialist: Content Marketing, Social Media Marketing, Blogging
HIT VirtualInternet, 1-10 employees
commercetools
Managing Partner
kernpunkt, Agentur für eine digitale WeltInternet, 51-200 employees
Return on Investment
1ShoppingCart
- Better customer service would be helpful, as previously stated if needed to have the customer service calls not be a fee based call and instead included in the price and not an "add on" cost.
- Just having the ability to connect 1shoppingCart with other systems, such as Wordpress and LeadPages helps to connect all the dots to my sales pages.
Owner
Virtual Web ConceptsInformation Technology and Services, 1-10 employees
commercetools
- We were able to successfully launch the ecommerce platform in under 4 months of starting development work.
- Integrate the same APIs to different client facing solutions.
- The total cost of platform recovered in 8 months of deployment.

Verified User
Manager in Information Technology
Food Production Company, 1001-5000 employees