What users are saying about
26 Ratings
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Score 4.4 out of 100
7 Ratings
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Score 9.1 out of 100

Feature Set Ratings

  • TrueCommerce Nexternal ranks higher in 5 feature sets: Online Storefront, Online Shopping Cart, Online Payment System, eCommerce Marketing, eCommerce Business Management

Online Storefront

5.2

1ShoppingCart

52%
10.0

TrueCommerce Nexternal

100%
TrueCommerce Nexternal ranks higher in 6/9 features

Product catalog & listings

6.0
60%
3 Ratings
10.0
100%
1 Rating

Product management

3.5
35%
4 Ratings
10.0
100%
1 Rating

Bulk product upload

8.0
80%
2 Ratings
N/A
0 Ratings

Branding

7.0
70%
3 Ratings
N/A
0 Ratings

Mobile storefront

5.0
50%
2 Ratings
10.0
100%
1 Rating

Product variations

5.0
50%
2 Ratings
10.0
100%
1 Rating

Website integration

4.3
43%
4 Ratings
10.0
100%
1 Rating

Visual customization

2.8
28%
4 Ratings
10.0
100%
1 Rating

CMS

4.8
48%
4 Ratings
N/A
0 Ratings

Online Shopping Cart

4.9

1ShoppingCart

49%
8.0

TrueCommerce Nexternal

80%
1ShoppingCart ranks higher in 1/2 features

Abandoned cart recovery

4.3
43%
3 Ratings
N/A
0 Ratings

Checkout user experience

5.5
55%
4 Ratings
8.0
80%
1 Rating

Online Payment System

6.8

1ShoppingCart

68%
10.0

TrueCommerce Nexternal

100%
TrueCommerce Nexternal ranks higher in 1/1 features

eCommerce security

6.8
68%
4 Ratings
10.0
100%
1 Rating

eCommerce Marketing

6.8

1ShoppingCart

68%
10.0

TrueCommerce Nexternal

100%
TrueCommerce Nexternal ranks higher in 2/3 features

Promotions & discounts

8.0
80%
3 Ratings
10.0
100%
1 Rating

Personalized recommendations

9.0
90%
3 Ratings
10.0
100%
1 Rating

SEO

3.5
35%
4 Ratings
N/A
0 Ratings

eCommerce Business Management

7.6

1ShoppingCart

76%
10.0

TrueCommerce Nexternal

100%
TrueCommerce Nexternal ranks higher in 3/5 features

Multi-site management

10.0
100%
2 Ratings
N/A
0 Ratings

Order processing

5.5
55%
3 Ratings
10.0
100%
1 Rating

Inventory management

9.0
90%
2 Ratings
N/A
0 Ratings

Shipping

9.0
90%
2 Ratings
10.0
100%
1 Rating

Custom functionality

4.3
43%
3 Ratings
10.0
100%
1 Rating

Attribute Ratings

  • TrueCommerce Nexternal is rated higher in 3 areas: Likelihood to Recommend, Likelihood to Renew, Support Rating

Likelihood to Recommend

3.2

1ShoppingCart

32%
6 Ratings
10.0

TrueCommerce Nexternal

100%
4 Ratings

Likelihood to Renew

5.5

1ShoppingCart

55%
2 Ratings
10.0

TrueCommerce Nexternal

100%
4 Ratings

Usability

1ShoppingCart

N/A
0 Ratings
9.0

TrueCommerce Nexternal

90%
2 Ratings

Support Rating

1.0

1ShoppingCart

10%
1 Rating
10.0

TrueCommerce Nexternal

100%
4 Ratings

Implementation Rating

1ShoppingCart

N/A
0 Ratings
10.0

TrueCommerce Nexternal

100%
2 Ratings

Likelihood to Recommend

Newfold Digital

Right now it isn't well suited for anything [in my opinion]. It is not being maintained and many of the important functions one got it for in the first place simply do not work and no one is doing anything about it. A number of my colleagues use it too and we are all looking for an alternative. I'd never recommended it to anyone and have steered clients and colleagues away from it.
Read full review

TrueCommerce

If you want to sell online and need a platform, you should select Nexternal. If it is within your budget and you want to have success, Nexternal is the way to go. Since switching to Nexternal from Kreck, our online sales have more than tripled!
Read full review

Pros

Newfold Digital

  • Manages the ins and outs of a payment process
  • Direct integration with many marketing platforms for quick data sharing
  • Ability to add additional marketing messaging to the process and further cross-sell
Read full review

TrueCommerce

  • Page layout.
  • Processing purchases.
  • Ease of creation.
Read full review

Cons

Newfold Digital

  • The UI needs improvement. There are other systems out there that are more intuitive.
  • Customizing/branding a shopping cart page can be a little tricky - when it should be very simple.
Read full review

TrueCommerce

  • Nexternal is hosted solution which means much of the source code is protected and inaccessible. For clients looking to fully customize the user experience, there are some limitations, with any hosted solution, that must be considered.
  • Nexternal doesn't have a built in wish list feature. They did partner with a 3rd party vendor, and now offer the base functionality; however, for clients whose needs center on the capabilities of a wish list, this feature must be closely considered.
  • Nexternal's monthly fees are structured in such a way that they scale based on sales. This can be an affordable set up for a majority, but a deterrent for others. That said, the phrase 'you get what you pay for' rings true for ecommerce platforms as well. As I've mentioned perhaps too many times already, the level of reliable support combined with the user-friendly, secure platform are worth it.
Read full review

Pricing Details

1ShoppingCart

Starting Price

$34 per month

Editions & Modules

1ShoppingCart editions and modules pricing
EditionModules

Footnotes

    Offerings

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services

    Entry-level set up fee?

    No setup fee

    Additional Details

    TrueCommerce Nexternal

    Starting Price

    Editions & Modules

    TrueCommerce Nexternal editions and modules pricing
    EditionModules

    Footnotes

      Offerings

      Free Trial
      Free/Freemium Version
      Premium Consulting/Integration Services

      Entry-level set up fee?

      No setup fee

      Additional Details

      Likelihood to Renew

      Newfold Digital

      If I were in charge of the renewal decision I would really take a look at 1SC vs. Infusionsoft. There are many ways each are great and many ways they are different. I would look at what was best for my company and make the choice accordingly. I find that Infusionsoft has many more ways to intuitively market, segment and cultivate new leads and grow the business as a whole than 1SC currently has.
      Read full review

      TrueCommerce

      I no longer work in a company that would utilize it.
      Read full review

      Usability

      Newfold Digital

      No answers on this topic

      TrueCommerce

      I love the control and attention to detail that this system has. Don't be intimidated by it. Keep playing with it, ask questions, and get to know the program. You will grow to absolutely love and understand it.
      Read full review

      Support Rating

      Newfold Digital

      Why can't I give it a MINUS 1 million??? There is effectively no support.
      Read full review

      TrueCommerce

      We've worked with ecommerce providers for over 12 years, and we have yet to find another solution that provides the same level of responsiveness and accessibility as Nexternal's account representatives.
      Read full review

      Implementation Rating

      Newfold Digital

      No answers on this topic

      TrueCommerce

      I had help from start to finish. Doreen, my rep, was very patient, concise, clear, and she has always had the answers I need. Setting up your store is time consuming at first, but with the support system that Nexternal offers, it is painless.
      Read full review

      Alternatives Considered

      Newfold Digital

      1ShoppingCart is the best solution for entrepreneurs who need a shopping cart solution. It is much easier to manage than Infusionsoft. The price point is much less than Infusionsoft. I recommend anyone considering Infusionsoft have a dedicated expert in that program on their team because of it's complexity. 1ShoppingCart does not require this because it is more user friendly
      Read full review

      TrueCommerce

      When we started with Nexternal, there were not as many options as there are today. We felt the platform was one that we could work with and had a great customer support contact that helped us during the creation of our site.
      Read full review

      Return on Investment

      Newfold Digital

      • Better customer service would be helpful, as previously stated if needed to have the customer service calls not be a fee based call and instead included in the price and not an "add on" cost.
      • Just having the ability to connect 1shoppingCart with other systems, such as Wordpress and LeadPages helps to connect all the dots to my sales pages.
      Read full review

      TrueCommerce

      • Decreased efficiency in terms of how long it takes to enter order.
      • Very quick with reporting which was great for meetings and customer service calls.
      • Inefficient in terms of shipping abilities.
      Read full review

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