What users are saying about
6 Ratings
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Score 8.5 out of 101
91 Ratings
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Score 7.8 out of 101

Likelihood to Recommend

24-7 Press Release

Well suited for increasing digital presence for traditional and online businesses or brands. Can't think of any situation where smart use of 24-7 Press Release isn't relevant.
Teri Thompson profile photo

Cision Communications Cloud

The Vocus PR Suite is well suited for public relations and communications professionals looking to research media outlets and contacts to target with news releases or company announcements, then be able to quickly send them out via a distribution through Vocus (versus having to spend a lot more time sending individual emails to each person.) It's not as well-suited if a PR or communications professional always needs to share their news and announcements with a small, specific group of media contacts - in which case, it would be much more cost effective to maintain their own media list via an internal document and then send announcements out individually by email.
Cindy Arco profile photo

Pros

24-7 Press Release

  • Increases search engine optimization.
  • Builds awareness.
  • Bumps up social media engagement.
Teri Thompson profile photo

Cision Communications Cloud

  • The Vocus PR Suite has an extensive media outlet database so it allows public relations and communications professionals to find the right media outlets and contacts for any media market in the United States and for just about any specialty or trade news media.
  • The Vocus PR Suite is very user-friendly. It's easy to navigate and find what you need, plus offers a lot of options for how to organize your contacts and media lists.
  • The customer support team at Vocus is always very helpful and gets back to you quickly when you need assistance. Vocus also offers online/teleconference training classes plus a great help section within the portal that contains articles and "how to" videos.
Cindy Arco profile photo

Cons

24-7 Press Release

  • More detailed reporting.
Teri Thompson profile photo

Cision Communications Cloud

  • Not every article is automatically picked up. Some major papers get skipped some of the time, even when the proper keywords are present.
  • Some articles/outlets are delayed in when the system retrieves them. Some articles come through from years ago, that do not match the date filter requirements.
  • Building reports to graphically look how you would like is not easy to do as a user, without requesting customer assistance help.
  • Customer service/account rep is not always the most attentive to your needs. It could take days or weeks to get a response sometimes.
  • Expensive!
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Likelihood to Renew

24-7 Press Release

No score
No answers yet
No answers on this topic

Cision Communications Cloud

Cision Communications Cloud 8.0
Based on 6 answers
For all of the reasons I had mentioned before, I haven't found a product that surpasses what they offer. I will maintain renewing with them for a few years and then reexamine the market to see if any new competitors arise. Until then, I have no reason to leave them for someone else.
Kyle Burt profile photo

Usability

24-7 Press Release

No score
No answers yet
No answers on this topic

Cision Communications Cloud

Cision Communications Cloud 8.0
Based on 1 answer
It's improved a lot. I used a much earlier version of Cision several years ago -- before I switched to Vocus and then moved back to Cision this past September. By the time I came back to Cision, the user interface has been simplifed and the product has become much more user-friendly.
Susan Tull profile photo

Performance

24-7 Press Release

No score
No answers yet
No answers on this topic

Cision Communications Cloud

Cision Communications Cloud 8.0
Based on 1 answer
Generally, Cision performs well day to day, but it's got some annoying bugs that slow down usage/require user workarounds which is inefficient. More seriously, a few months ago, as a result of a major system upgrade, certain critical functionality was not working and I was unable to use the service for more than a day when I had time-sensitive work to execute
Susan Tull profile photo

Support

24-7 Press Release

No score
No answers yet
No answers on this topic

Cision Communications Cloud

Cision Communications Cloud 7.0
Based on 2 answers
While I think the support is decent; there is room for improvement. Typically the time lapse from problem to solution is 3-5 days. It would be better if this could be shortened to 1-2 days or 24 hours.
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Implementation

24-7 Press Release

No score
No answers yet
No answers on this topic

Cision Communications Cloud

Cision Communications Cloud 10.0
Based on 1 answer
There is no implementation at the customer's end so this doesn't really apply to my instance of Cision (possibly to all instances of it).
Susan Tull profile photo

Alternatives Considered

24-7 Press Release

Affordable. Easy to use. Effective.
Teri Thompson profile photo

Cision Communications Cloud

I know Meltwater has a similar service as a part of its core function which is to monitor media presence. We use Meltwater to monitor HMSHost coverage but we don't really use the media list component because we find Cision to be so user-friendly and quite frankly it's what we are used to.
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Return on Investment

24-7 Press Release

  • Positive awareness building on a global scale.
  • Increased attendance to a benefit for a university.
  • Built awareness for a non-profit event for teens at risk.
Teri Thompson profile photo

Cision Communications Cloud

  • When it was just Vocus the ROI was always positive because it was so easy to use and met our specific needs.
  • Post acquisition, it seems overpriced for how we use it.
Chris McCarthy profile photo

Pricing Details

24-7 Press Release

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Cision Communications Cloud

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

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