What users are saying about
15 Ratings
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Score 5.7 out of 100
3 Ratings
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Score 4.3 out of 100

Likelihood to Recommend

24SevenOffice

I would say if you have a staff that's already experienced in the 24SevenOffice program that would be best. People who are brand new to it will have too much time ramping up and training. Also, you'd better have a rock-solid network infrastructure if you want success with this program. A business with less tech-savvy workers just wouldn't work.
Clinton Verley | TrustRadius Reviewer

DDI System Inform

Unless you want to use every aspect of DDI for your company, I would not recommend their program. We have been unable to integrate their system with outside systems and even our website without having to pay for a "work around". If you do consider using other aspects of their offerings, make sure to get a trial of things like their CRM capabilities, as I have found them to be quite outdated in comparison to other programs
Anonymous | TrustRadius Reviewer

Feature Rating Comparison

Payroll Management

24SevenOffice
7.1
DDI System Inform
Pay calculation
24SevenOffice
6.8
DDI System Inform
Benefit plan administration
24SevenOffice
7.6
DDI System Inform
Direct deposit files
24SevenOffice
5.2
DDI System Inform
Salary revision and increment management
24SevenOffice
8.6
DDI System Inform
Reimbursement management
24SevenOffice
7.4
DDI System Inform

Customization

24SevenOffice
7.9
DDI System Inform
1.0
API for custom integration
24SevenOffice
9.0
DDI System Inform
1.0
Plug-ins
24SevenOffice
6.8
DDI System Inform

Security

24SevenOffice
7.1
DDI System Inform
Single sign-on capability
24SevenOffice
6.8
DDI System Inform
Role-based user permissions
24SevenOffice
7.4
DDI System Inform

Reporting & Analytics

24SevenOffice
6.9
DDI System Inform
5.0
Dashboards
24SevenOffice
6.8
DDI System Inform
5.0
Standard reports
24SevenOffice
8.0
DDI System Inform
5.0
Custom reports
24SevenOffice
6.0
DDI System Inform
5.0

General Ledger and Configurable Accounting

24SevenOffice
6.2
DDI System Inform
Accounts payable
24SevenOffice
5.6
DDI System Inform
Accounts receivable
24SevenOffice
6.0
DDI System Inform
Global Financial Support
24SevenOffice
7.2
DDI System Inform
Primary and Secondary Ledgers
24SevenOffice
6.8
DDI System Inform
Intercompany Accounting
24SevenOffice
5.6
DDI System Inform
Localizations
24SevenOffice
7.4
DDI System Inform
Journals and Reconciliations
24SevenOffice
5.8
DDI System Inform
Enterprise Accounting
24SevenOffice
5.0
DDI System Inform
Configurable Accounting
24SevenOffice
7.4
DDI System Inform
Centralized Rules Framework
24SevenOffice
5.8
DDI System Inform
Standardized Processes
24SevenOffice
5.6
DDI System Inform

Inventory Management

24SevenOffice
6.9
DDI System Inform
Inventory tracking
24SevenOffice
7.8
DDI System Inform
Automatic reordering
24SevenOffice
6.6
DDI System Inform
Location management
24SevenOffice
6.8
DDI System Inform
Manufacturing module
24SevenOffice
6.2
DDI System Inform

Order Management

24SevenOffice
7.7
DDI System Inform
Pricing
24SevenOffice
8.0
DDI System Inform
Order entry
24SevenOffice
9.0
DDI System Inform
Credit card processing
24SevenOffice
6.6
DDI System Inform
Cost of goods sold
24SevenOffice
8.2
DDI System Inform
Order Orchestration
24SevenOffice
7.0
DDI System Inform
End-to-end order visibility
24SevenOffice
7.8
DDI System Inform
Order exception Resolution
24SevenOffice
7.0
DDI System Inform

Subledger and Financial Process

24SevenOffice
7.2
DDI System Inform
Automated Invoice Processing
24SevenOffice
8.0
DDI System Inform
Shared Services Payments
24SevenOffice
6.8
DDI System Inform
Billings Management
24SevenOffice
5.6
DDI System Inform
Customer Receipt Applications
24SevenOffice
7.8
DDI System Inform
Customer Collections
24SevenOffice
7.8
DDI System Inform
Revenue Recognition
24SevenOffice
7.6
DDI System Inform
Cash Management
24SevenOffice
9.0
DDI System Inform
Asset Management
24SevenOffice
6.0
DDI System Inform
Travel & Expense Management
24SevenOffice
7.6
DDI System Inform
Budgetary Control & Encumbrance Accounting
24SevenOffice
5.6
DDI System Inform
Period Close
24SevenOffice
6.8
DDI System Inform
Transactions Tax
24SevenOffice
8.0
DDI System Inform
Subledger Reconciliations
24SevenOffice
6.2
DDI System Inform
3rd Party Accounting Systems
24SevenOffice
7.2
DDI System Inform

Project Financial Management

24SevenOffice
7.2
DDI System Inform
Budgeting and Forecasting
24SevenOffice
8.4
DDI System Inform
Project Costing
24SevenOffice
6.6
DDI System Inform
Cost Capture
24SevenOffice
8.6
DDI System Inform
Capital Project Management
24SevenOffice
6.2
DDI System Inform
Customer Invoicing
24SevenOffice
6.0
DDI System Inform
Customer Contract Compliance
24SevenOffice
8.6
DDI System Inform
Project Revenue Recognition
24SevenOffice
8.0
DDI System Inform
Project Financial Performance Analysis
24SevenOffice
7.8
DDI System Inform
Project Financials Dashboard
24SevenOffice
5.8
DDI System Inform
Real-time Financial Reporting
24SevenOffice
7.0
DDI System Inform
Embedded Business Intelligence
24SevenOffice
5.8
DDI System Inform
Project Planning Collaboration
24SevenOffice
7.4
DDI System Inform

Project Execution Management

24SevenOffice
7.2
DDI System Inform
Project Planning and Scheduling
24SevenOffice
8.2
DDI System Inform
Project Manager Dashboard
24SevenOffice
7.4
DDI System Inform
Resource Manager Dashboard
24SevenOffice
8.0
DDI System Inform
Task Insight for Project Managers
24SevenOffice
7.4
DDI System Inform
Project Manager Mobile Functionality
24SevenOffice
5.6
DDI System Inform
Team Member Task Collaboration
24SevenOffice
6.6
DDI System Inform
Team Member Mobile Functionality
24SevenOffice
5.0
DDI System Inform
Project Candidate Search
24SevenOffice
6.8
DDI System Inform
Project Candidate Comparison and Analysis
24SevenOffice
6.2
DDI System Inform
Defineable Resource Pools
24SevenOffice
9.0
DDI System Inform
Defineable Resource Pools
24SevenOffice
6.6
DDI System Inform
Talent Profiles
24SevenOffice
6.8
DDI System Inform
Real-Time Project Reporting
24SevenOffice
8.4
DDI System Inform
Absence Management
24SevenOffice
8.0
DDI System Inform
Product Lifecycle Management
24SevenOffice
8.0
DDI System Inform

Grants Management

24SevenOffice
7.2
DDI System Inform
Award Lifecycle Management
24SevenOffice
8.0
DDI System Inform
Spending Control
24SevenOffice
6.2
DDI System Inform
Indirect Cost Management
24SevenOffice
7.4
DDI System Inform
Billing
24SevenOffice
7.2
DDI System Inform

Procurement

24SevenOffice
6.7
DDI System Inform
Sourcing Team Collaboration
24SevenOffice
7.8
DDI System Inform
Sourcing Analysis
24SevenOffice
7.0
DDI System Inform
Bids Analyzed and Compared
24SevenOffice
7.0
DDI System Inform
Catalog Shopping E-Commerce for Employees
24SevenOffice
6.2
DDI System Inform
Contract Authoring
24SevenOffice
7.4
DDI System Inform
Contract Compliance Management
24SevenOffice
6.2
DDI System Inform
Contract History
24SevenOffice
5.0
DDI System Inform
Contract Renewal Automation
24SevenOffice
7.6
DDI System Inform
Contract Repository
24SevenOffice
6.4
DDI System Inform
Contract Standardization and Enforcement
24SevenOffice
5.6
DDI System Inform
Electronic Signatures
24SevenOffice
6.6
DDI System Inform
Invoice Automated Matching
24SevenOffice
8.4
DDI System Inform
Purchasing Risk and Compliance Management
24SevenOffice
7.4
DDI System Inform
Requisitions-to-Purchase Orders Integrated
24SevenOffice
5.6
DDI System Inform
Spend Compliance Management
24SevenOffice
6.4
DDI System Inform
Supplier Assessment
24SevenOffice
7.6
DDI System Inform
Supplier Communication and Collaboration
24SevenOffice
7.4
DDI System Inform
Supplier Management
24SevenOffice
5.0
DDI System Inform
Supplier Portal
24SevenOffice
5.6
DDI System Inform

Risk Management

24SevenOffice
6.7
DDI System Inform
Risk Repository
24SevenOffice
7.0
DDI System Inform
Control Management
24SevenOffice
8.0
DDI System Inform
Control Mapping
24SevenOffice
5.0
DDI System Inform
Control Efficiency Assessments
24SevenOffice
6.8
DDI System Inform
Automated Control Assessments
24SevenOffice
7.4
DDI System Inform
Assessment Capture
24SevenOffice
6.0
DDI System Inform
Issue Detection
24SevenOffice
7.0
DDI System Inform
Automatic Notification
24SevenOffice
8.2
DDI System Inform
Remediation and Certification
24SevenOffice
5.0
DDI System Inform

Logistics

24SevenOffice
6.8
DDI System Inform
Transportation Planning and Optimization
24SevenOffice
7.4
DDI System Inform
Transportation Sourcing Management
24SevenOffice
5.2
DDI System Inform
Transportation Process Integration
24SevenOffice
7.0
DDI System Inform
Transportation Execution Management
24SevenOffice
7.0
DDI System Inform
Freight Payment Automation
24SevenOffice
8.6
DDI System Inform
Trade Management
24SevenOffice
5.4
DDI System Inform
Trade Regulatory Compliance Management
24SevenOffice
7.8
DDI System Inform
Customs Entry Management
24SevenOffice
5.6
DDI System Inform
Customs Document Management
24SevenOffice
7.4
DDI System Inform
Customs Document Collaboration
24SevenOffice
8.0
DDI System Inform
Fulfillment Management
24SevenOffice
5.4
DDI System Inform
Inventory Visibility
24SevenOffice
9.0
DDI System Inform
Warehouse Workforce Management
24SevenOffice
5.0
DDI System Inform

Manufacturing

24SevenOffice
6.5
DDI System Inform
Production Process Design
24SevenOffice
8.6
DDI System Inform
Supply Chain Business Flows
24SevenOffice
6.8
DDI System Inform
Production Management
24SevenOffice
7.8
DDI System Inform
Contracted Manufacturing Management
24SevenOffice
5.0
DDI System Inform
Configuration Management
24SevenOffice
6.2
DDI System Inform
Work Definition
24SevenOffice
5.2
DDI System Inform
Work Execution
24SevenOffice
7.6
DDI System Inform
Advanced Fulfillment
24SevenOffice
6.2
DDI System Inform
Manufacturing Costs
24SevenOffice
5.0
DDI System Inform

Supply Chain

24SevenOffice
7.7
DDI System Inform
Forecasting
24SevenOffice
8.0
DDI System Inform
Inventory Planning
24SevenOffice
9.0
DDI System Inform
Multi-tier Supply Chain Planning
24SevenOffice
6.0
DDI System Inform
Performance Monitoring
24SevenOffice
7.8
DDI System Inform

Product Lifecycle Management

24SevenOffice
7.3
DDI System Inform
Ideation Management
24SevenOffice
8.0
DDI System Inform
Requirements Management
24SevenOffice
5.6
DDI System Inform
Proposal Management
24SevenOffice
4.6
DDI System Inform
Innovation Portfolio Management
24SevenOffice
7.0
DDI System Inform
Product Master Data Management
24SevenOffice
8.6
DDI System Inform
Vendor Portal
24SevenOffice
7.8
DDI System Inform
Project Portfolio Management
24SevenOffice
9.6
DDI System Inform

Pros

24SevenOffice

  • Excellent UI that is easy to use. All features are a breeze.
  • Because of the depth at which it has data, it can be used very well.
  • Its integration with other ERP software is also possible for better analysis.
Anonymous | TrustRadius Reviewer

DDI System Inform

  • Calendar for the entire company to view
  • Customer search by account number
  • Sales order entry
Anonymous | TrustRadius Reviewer

Cons

24SevenOffice

  • Unfortunately, usability is a major issue at times. I hear complaints about dropped network traffic, and it's not our infrastructure.
  • The interface is confusing. We have to train new employees with a lot of detailed instructions which shouldn't be necessary.
  • We have had to pay for any support on the above issues.
Clinton Verley | TrustRadius Reviewer

DDI System Inform

  • Integration with other programs
  • CRM program
Anonymous | TrustRadius Reviewer

Alternatives Considered

24SevenOffice

24SevenOffice has its own pros and cons just like any other software. It is a great software for an organization to do project management or financial management. It stacks up very competitively against others and is probably in the top 3. the UI that is offered by this software surpasses all the others that I have used and/or mentioned above. It is a breeze to understand most parts of the software by yourself. I think in terms of support there could be some improvement that can be possible and will result in much better feedback from its clients. Overall I give it a great rating in terms of usability and capability to handle the majority of business management, project management, and financial management features.
Anonymous | TrustRadius Reviewer

DDI System Inform

My company had already been using DDI when I began working here a couple years ago
Anonymous | TrustRadius Reviewer

Return on Investment

24SevenOffice

  • We were using a fairly similar program from an ROI perspective previously so I can't say it's had a big effect.
  • That said the network issues represent lost hours/money.
  • The added training is also expensive.
Clinton Verley | TrustRadius Reviewer

DDI System Inform

  • Not sure, management would know.
Anonymous | TrustRadius Reviewer

Pricing Details

24SevenOffice

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?

DDI System Inform

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

24SevenOffice
5.6
DDI System Inform
3.0

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