What users are saying about
8 Ratings
22 Ratings
8 Ratings
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Score 8.6 out of 101
22 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow'>trScore algorithm: Learn more.</a>
Score 8.7 out of 101

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Likelihood to Recommend

2Checkout

2Checkout is great when you sell software licenses online or when you offer SaaS subscriptions. I don't think it can work in other scenarios.
Rodolfo M. Raya profile photo

Braintree

Braintree is a lower cost alternative to many of the options business owners have through their bank. However, they will need to be techy or be working with a developer to set up. The setup and backend isn't as user friendly as alternatives. Braintree is a great option if you'll need to manually type in credit card details. Banks will sometimes charge a lot more for that option. The manual option is nice if your clients aren't as tech savvy and prefer to pay over the phone than to pay on your website.
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Pros

  • 2Checkout handles credit cards that I would not be able to accept from my country.
  • Fraud prevention works. They saved me a couple of times and I appreciate that.
  • I always received my payments on time. I never had to complain.
Rodolfo M. Raya profile photo
  • Being able to void transactions before they cross over to a refund
  • Being able to add discounts to users profiles
  • Running reports
Bridgette Reynolds profile photo

Cons

  • I get my payments via a Payoneer credit card. Sometimes I would prefer to receive a wire transfer instead but it is not so easy to switch payment methods.
  • Payment checking and purchase confirmation take about 10 minutes. It is not too much but for clients, it seems an eternity.
Rodolfo M. Raya profile photo
  • Not a very good subscription management platform for a Saas business, but they make up for it on the API with others that are
  • Doesn't have a lot of additional features, but that's what you'd expect out of a payment processor
  • Very expensive per transaction, but the reality is that any processor who helps early stage companies accept online payments are expensive.
Brad Henderson profile photo

Likelihood to Renew

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No answers yet
No answers on this topic
Braintree10.0
Based on 1 answer
There's a huge cost in migrating payment providers, and we're very happy with Braintree so far.
Miguel Parramón Teixidó profile photo

Usability

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Braintree8.1
Based on 2 answers
I would give it a 10 if they provided support for creating discounts and plans through their API.
Miguel Parramón Teixidó profile photo

Support

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No answers yet
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Braintree9.1
Based on 2 answers
Their email support is responsive and fast, solved our problems when we had them. We haven't tried phone support.
Miguel Parramón Teixidó profile photo

Implementation

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No answers yet
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Braintree10.0
Based on 1 answer
It is simple for a developer to do.
Cameron Read profile photo

Alternatives Considered

I used to sell my software on Avangate and PayPal at the same time. Costs were very similar but I decided to abandon PayPal because it sometimes required human interventions. I also checked DigitalRiver, but it wasn't easy to setup and I never completed all requirements.
Rodolfo M. Raya profile photo
We used Braintree over Stripe because our developer was more familiar with Braintree and was able to integrate it the way we needed to. However, Stripe seemed like a good option but there wasn't any compelling reason in price or other features that made it worth taking more time for the developer to build the integrations we need.
Brad Henderson profile photo

Return on Investment

  • 2Checkout charges you for every sale. It does not have other costs that can affect your finances.
  • 2Checkout has two plans for software companies. Make sure to select the one that is right for you or you will find yourself paying a high commission.
Rodolfo M. Raya profile photo
  • Braintree's main advantage for us is that we can receive payments to our different currency accounts. This probably saves 1.5% to 3% in total on the various supplier payments we need to make in those currencies. It saves us having to lose 1.5% from PayPal to domestic currency and then another 1.5% converting from domestic to pay a foreign supplier.
  • Refunds are an easy matter to administer so reducing admin time. PayPal's just got better as well - before about 2 weeks ago they were truly awful.
Cameron Read profile photo

Pricing Details

2Checkout

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details
Growth Edition: 3.99% + $1 / per transaction fee Standard Edition: 4.9% + $2.50 / per transaction fee Enterprise Edition: Custom Tailored (Contact for Pricing)

Braintree

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details