What users are saying about

2Checkout

7 Ratings

Braintree

21 Ratings

2Checkout

7 Ratings
Score 8.6 out of 101

Braintree

21 Ratings
Score 8.4 out of 101

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Likelihood to Recommend

2Checkout

2Checkout is great when you sell software licenses online or when you offer SaaS subscriptions. I don't think it can work in other scenarios.

Braintree

I have only been using Braintree for a year or so now, but have found it very useful and the teams we spoke to are great! I would highly recommend this platform

Pros

  • 2Checkout handles credit cards that I would not be able to accept from my country.
  • Fraud prevention works. They saved me a couple of times and I appreciate that.
  • I always received my payments on time. I never had to complain.
  • Being able to void transactions before they cross over to a refund
  • Being able to add discounts to users profiles
  • Running reports

Cons

  • Local payments methods are an area for improvement. Not all are connected so far.
  • Bulk updates for catalogs are missing at the moment, to be added in upcoming releases I hope.
  • Not a very good subscription management platform for a Saas business, but they make up for it on the API with others that are
  • Doesn't have a lot of additional features, but that's what you'd expect out of a payment processor
  • Very expensive per transaction, but the reality is that any processor who helps early stage companies accept online payments are expensive.

Likelihood to Renew

No score
No answers yet
No answers on this topic
Braintree10.0
Based on 1 answer
There's a huge cost in migrating payment providers, and we're very happy with Braintree so far.

Usability

No score
No answers yet
No answers on this topic
Braintree8.2
Based on 2 answers
I would give it a 10 if they provided support for creating discounts and plans through their API.

Support

No score
No answers yet
No answers on this topic
Braintree9.1
Based on 2 answers
Their email support is responsive and fast, solved our problems when we had them. We haven't tried phone support.

Implementation

No score
No answers yet
No answers on this topic
Braintree10.0
Based on 1 answer
It is simple for a developer to do.

Alternatives Considered

Avangate Digital Commerce is more flexible, can be adjusted for your business needs.
We used Braintree over Stripe because our developer was more familiar with Braintree and was able to integrate it the way we needed to. However, Stripe seemed like a good option but there wasn't any compelling reason in price or other features that made it worth taking more time for the developer to build the integrations we need.

Return on Investment

  • Conversion rate has grown up since we started using Avangate Digital Commerce
  • Refund rate has descreased also
  • Braintree's main advantage for us is that we can receive payments to our different currency accounts. This probably saves 1.5% to 3% in total on the various supplier payments we need to make in those currencies. It saves us having to lose 1.5% from PayPal to domestic currency and then another 1.5% converting from domestic to pay a foreign supplier.
  • Refunds are an easy matter to administer so reducing admin time. PayPal's just got better as well - before about 2 weeks ago they were truly awful.

Pricing Details

2Checkout

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details
Growth Edition: 3.99% + $1 / per transaction fee Standard Edition: 4.9% + $2.50 / per transaction fee Enterprise Edition: Custom Tailored (Contact for Pricing)

Braintree

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details