What users are saying about

2Checkout

8 Ratings

Braintree

21 Ratings

2Checkout

8 Ratings
Score 8.5 out of 101

Braintree

21 Ratings
Score 8.5 out of 101

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Likelihood to Recommend

2Checkout

2Checkout is great when you sell software licenses online or when you offer SaaS subscriptions. I don't think it can work in other scenarios.

Braintree

Braintree is a lower cost alternative to many of the options business owners have through their bank. However, they will need to be techy or be working with a developer to set up. The setup and backend isn't as user friendly as alternatives. Braintree is a great option if you'll need to manually type in credit card details. Banks will sometimes charge a lot more for that option. The manual option is nice if your clients aren't as tech savvy and prefer to pay over the phone than to pay on your website.

Pros

  • Easy to use
  • Customizable
  • Contains all basic reports and marketing tools
  • Low rates on their credit card processing fees
  • No monthly payment to use them.
  • Recurring payments is one of their most important features
  • Has integration options with many online shopping carts

Cons

  • Local payments methods are an area for improvement. Not all are connected so far.
  • Bulk updates for catalogs are missing at the moment, to be added in upcoming releases I hope.
  • The backend is basic and not user friendly for most users
  • They used to offer no processing fees for your first year before Paypal bought them
  • It is developer focused. So the average person may have trouble setting it up or using it

Likelihood to Renew

No score
No answers yet
No answers on this topic
Braintree10.0
Based on 1 answer
There's a huge cost in migrating payment providers, and we're very happy with Braintree so far.

Usability

No score
No answers yet
No answers on this topic
Braintree8.2
Based on 2 answers
I would give it a 10 if they provided support for creating discounts and plans through their API.

Support

No score
No answers yet
No answers on this topic
Braintree9.1
Based on 2 answers
Their email support is responsive and fast, solved our problems when we had them. We haven't tried phone support.

Implementation

No score
No answers yet
No answers on this topic
Braintree10.0
Based on 1 answer
It is simple for a developer to do.

Alternatives Considered

Avangate Digital Commerce is more flexible, can be adjusted for your business needs.
Paypal's Business plan has a monthly charge in addition to the per transaction charges if you'd like to use recurring billing. Braintree gives you recurring billing options without the monthly charge and automatically sends a transaction receipt to the client each month. Once it is set up it is completely hands off which saves a lot of time.

Bank of America merchant products. They charge extra for setups that include manually entered credit cards. They also have high start up costs that would take a while to pay for themselves due since we don't process enough transactions to make it worthwhile.

Return on Investment

  • Conversion rate has grown up since we started using Avangate Digital Commerce
  • Refund rate has descreased also
  • Simplified billing so we spend less time on it
  • Saved $20 a month or more when compared to alternatives that have a monthly charge.
  • It gives peace of mind because we know that any service we use in the future will likely integrate with Braintree

Pricing Details

2Checkout

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details
Growth Edition: 3.99% + $1 / per transaction fee Standard Edition: 4.9% + $2.50 / per transaction fee Enterprise Edition: Custom Tailored (Contact for Pricing)

Braintree

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details