What users are saying about

9 Spokes

2 Ratings

9 Spokes

2 Ratings
Score 8 out of 101

Dimensional Insight

1 Ratings
Score 10 out of 101

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Likelihood to Recommend

9 Spokes

Good for letting your investors, employees and others know at a glance how your company is doing. The interface is clean and organized well. I just wish more of the app's functionality was available for testing and implementation. "Coming soon" is not really encouraging when we already have been waiting for a year or more.
No photo available

Dimensional Insight

In my experience, Dimensional Insight products are excellent. They are well suited to integrate data from multiple sources and allow for dissecting information based on dimensions defined. Once you understand the logic and the powerful functions available it is easy to use, specially if you get used to using integrated visual tools. The tunnels allow for selection of a subset of data from Diver portal and the dials are great to build markers and send files in different formats to users via email.
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Feature Rating Comparison

BI Standard Reporting

9 Spokes
9.0
Dimensional Insight
8.0
Customizable dashboards
9 Spokes
9.0
Dimensional Insight
8.0
Pixel Perfect reports
9 Spokes
Dimensional Insight
8.0
Report Formatting Templates
9 Spokes
Dimensional Insight
8.0

Ad-hoc Reporting

9 Spokes
7.0
Dimensional Insight
8.8
Drill-down analysis
9 Spokes
7.0
Dimensional Insight
10.0
Formatting capabilities
9 Spokes
Dimensional Insight
8.0
Integration with R or other statistical packages
9 Spokes
Dimensional Insight
8.0
Report sharing and collaboration
9 Spokes
Dimensional Insight
9.0

Data Discovery and Visualization

9 Spokes
10.0
Dimensional Insight
9.0
Pre-built visualization formats (heatmaps, scatter plots etc.)
9 Spokes
10.0
Dimensional Insight
9.0
Location Analytics / Geographic Visualization
9 Spokes
Dimensional Insight
9.0
Predictive Analytics
9 Spokes
Dimensional Insight
9.0

Access Control and Security

9 Spokes
9.0
Dimensional Insight
10.0
Multi-User Support (named login)
9 Spokes
9.0
Dimensional Insight
10.0
Role-Based Security Model
9 Spokes
Dimensional Insight
10.0
Multiple Access Permission Levels (Create, Read, Delete)
9 Spokes
Dimensional Insight
10.0

Mobile Capabilities

9 Spokes
8.0
Dimensional Insight
8.0
Responsive Design for Web Access
9 Spokes
6.0
Dimensional Insight
8.0
Dashboard / Report / Visualization Interactivity on Mobile
9 Spokes
10.0
Dimensional Insight

Report Output and Scheduling

9 Spokes
Dimensional Insight
9.7
Publish to Web
9 Spokes
Dimensional Insight
10.0
Publish to PDF
9 Spokes
Dimensional Insight
10.0
Report Delivery Scheduling
9 Spokes
Dimensional Insight
9.0

Pros

  • Grouping several apps in one place for easy viewing.
  • Clean dashboard interface that looks uncluttered when viewing several apps at once.
  • Setting up the apps is a breeze when the platform supports them.
No photo available
  • The product is excellent!
  • Experienced DI Consultants with a broad knowledge in both, product and client data.
  • Customer service and technical support is always available; very professional and investigate reported issues until resolved.
Odalys Corominas profile photo

Cons

  • Integration with apps that are listed. Some of them are not supported yet and it seems the wait is taking longer than I'd like.
  • iPhone support. It would be nice to have this in the app store. Not available as of 04/25/2018.
No photo available
  • Technical documentation: make it easier to find examples or functions definitions.
  • Allow more flexibility in report design, maybe allow to combine columns.
  • I know with Diver 7.0 some of the missing functionality is resolved so I won't be suggesting any other improvement until we upgrade.
Odalys Corominas profile photo

Usability

No score
No answers yet
No answers on this topic
Dimensional Insight9.0
Based on 1 answer
Navigation thru the Diver portal is simple; some users have trouble but it also depends on how the analysts build models and present the reports with quickviews selections and report layouts. I am aware of DI capability to access reports thru mobile devices but I have not experience it first hand.
Odalys Corominas profile photo

Support

9 Spokes5.0
Based on 1 answer
Support was helpful in the beginning but no longer needed because I didn't use the software as much. The experience that I did have with support was very friendly but not enough to give a good review. If the support team was called for initial setup, video chat or messenger app was used.
No photo available
Dimensional Insight9.0
Based on 1 answer
Overall support is very good. In cases where is a delay I have been notified of the status of it and what DI expert team is investigating. I might not get a fix right away depending on pending releases and when my company decides to plan for the upgrade but response time is good.
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Implementation

No score
No answers yet
No answers on this topic
Dimensional Insight9.0
Based on 1 answer
I don't have direct experience with the first time DI was implemented but on subsequent upgrades there have been positive experiences with support and seamless transitions to avoid users discomfort.
Odalys Corominas profile photo

Alternatives Considered

I actually chose QuickBooks (currently using) and Method (used for a month) before deciding that 9 Spokes is just good for looking at a few apps in one place. I'll keep checking back with them to see if they have improved. I wouldn't be surprised if 9 Spokes improves their product within the next 6-12 months.
No photo available
No answers on this topic

Collaboration and Sharing

9 Spokes7.0
Based on 1 answer
Access control capabilities are OK. Ease of sharing is great because the app design is made special for that purpose. I haven't dove that far into the app enough to generate reports. Formatting is very flexible because 9 Spokes allows the user to customize how the info is displayed. Security or lack thereof is not a factor for me so I am unable to give feedback on security.
No photo available
Dimensional Insight10.0
Based on 1 answer
Report distribution is usually done thru reports made available in Diver portal; it is also used dials to create files and be distributed to users via email. At the security level access is granted to users based on groups and can be as specific as to the marker level.
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Data Integration

9 Spokes5.0
Based on 1 answer
I gave 9 Spokes a five because the range of data sources is minimal. Ease of merging data from disparate sources is pretty good for the ones they do support. I just want to have more apps available for arranging on their nice looking interface. Perhaps next year my review for 9 Spokes will be better than 5
No photo available
Dimensional Insight10.0
Based on 1 answer
I have merged data using DI from sources like Excel, flat files, MS Access and the only trouble so far is read lists from SharePoint automatically, but that seems to be a limitation from the SharePoint part. Merging data using DI integrator is easy in general. Depending on the system the process can be performed on demand or scheduled to execute at any given time or frequency.
Odalys Corominas profile photo

Screenshots

Dimensional Insight

Pricing Details

9 Spokes

General
Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details
9 Spokes is free to use - that’s joining, using the smart dashboard and connecting your apps to it. You'll only pay for any new apps you decide to purchase, but you can trial most of the app recommendations for free! If you want to purchase an app, we'll direct you to the app's website so you can sign up with them. If you sign up to a plan, you'll pay the apps directly and then you can connect the app to your dashboard.

Dimensional Insight

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
Additional Pricing Details