What users are saying about
2 Ratings
2 Ratings
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Score 8.1 out of 101
1 Ratings
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Score 10 out of 101

Likelihood to Recommend

9 Spokes

Good for letting your investors, employees and others know at a glance how your company is doing. The interface is clean and organized well. I just wish more of the app's functionality was available for testing and implementation. "Coming soon" is not really encouraging when we already have been waiting for a year or more.
No photo available

Dimensional Insight

In my experience, Dimensional Insight products are excellent. They are well suited to integrate data from multiple sources and allow for dissecting information based on dimensions defined. Once you understand the logic and the powerful functions available it is easy to use, specially if you get used to using integrated visual tools. The tunnels allow for selection of a subset of data from Diver portal and the dials are great to build markers and send files in different formats to users via email.
Odalys Corominas profile photo

Feature Rating Comparison

BI Standard Reporting

9 Spokes
9.0
Dimensional Insight
8.0
Customizable dashboards
9 Spokes
9.0
Dimensional Insight
8.0
Pixel Perfect reports
9 Spokes
Dimensional Insight
8.0
Report Formatting Templates
9 Spokes
Dimensional Insight
8.0

Ad-hoc Reporting

9 Spokes
7.0
Dimensional Insight
8.8
Drill-down analysis
9 Spokes
7.0
Dimensional Insight
10.0
Formatting capabilities
9 Spokes
Dimensional Insight
8.0
Integration with R or other statistical packages
9 Spokes
Dimensional Insight
8.0
Report sharing and collaboration
9 Spokes
Dimensional Insight
9.0

Data Discovery and Visualization

9 Spokes
10.0
Dimensional Insight
9.0
Pre-built visualization formats (heatmaps, scatter plots etc.)
9 Spokes
10.0
Dimensional Insight
9.0
Location Analytics / Geographic Visualization
9 Spokes
Dimensional Insight
9.0
Predictive Analytics
9 Spokes
Dimensional Insight
9.0

Access Control and Security

9 Spokes
9.0
Dimensional Insight
10.0
Multi-User Support (named login)
9 Spokes
9.0
Dimensional Insight
10.0
Role-Based Security Model
9 Spokes
Dimensional Insight
10.0
Multiple Access Permission Levels (Create, Read, Delete)
9 Spokes
Dimensional Insight
10.0

Mobile Capabilities

9 Spokes
8.0
Dimensional Insight
8.0
Responsive Design for Web Access
9 Spokes
6.0
Dimensional Insight
8.0
Dashboard / Report / Visualization Interactivity on Mobile
9 Spokes
10.0
Dimensional Insight

Report Output and Scheduling

9 Spokes
Dimensional Insight
9.7
Publish to Web
9 Spokes
Dimensional Insight
10.0
Publish to PDF
9 Spokes
Dimensional Insight
10.0
Report Delivery Scheduling
9 Spokes
Dimensional Insight
9.0

Pros

9 Spokes

  • Grouping several apps in one place for easy viewing.
  • Clean dashboard interface that looks uncluttered when viewing several apps at once.
  • Setting up the apps is a breeze when the platform supports them.
No photo available

Dimensional Insight

  • The product is excellent!
  • Experienced DI Consultants with a broad knowledge in both, product and client data.
  • Customer service and technical support is always available; very professional and investigate reported issues until resolved.
Odalys Corominas profile photo

Cons

9 Spokes

  • Integration with apps that are listed. Some of them are not supported yet and it seems the wait is taking longer than I'd like.
  • iPhone support. It would be nice to have this in the app store. Not available as of 04/25/2018.
No photo available

Dimensional Insight

  • Technical documentation: make it easier to find examples or functions definitions.
  • Allow more flexibility in report design, maybe allow to combine columns.
  • I know with Diver 7.0 some of the missing functionality is resolved so I won't be suggesting any other improvement until we upgrade.
Odalys Corominas profile photo

Usability

9 Spokes

No score
No answers yet
No answers on this topic

Dimensional Insight

Dimensional Insight 9.0
Based on 1 answer
Navigation thru the Diver portal is simple; some users have trouble but it also depends on how the analysts build models and present the reports with quickviews selections and report layouts. I am aware of DI capability to access reports thru mobile devices but I have not experience it first hand.
Odalys Corominas profile photo

Support

9 Spokes

9 Spokes 5.0
Based on 1 answer
Support was helpful in the beginning but no longer needed because I didn't use the software as much. The experience that I did have with support was very friendly but not enough to give a good review. If the support team was called for initial setup, video chat or messenger app was used.
No photo available

Dimensional Insight

Dimensional Insight 9.0
Based on 1 answer
Overall support is very good. In cases where is a delay I have been notified of the status of it and what DI expert team is investigating. I might not get a fix right away depending on pending releases and when my company decides to plan for the upgrade but response time is good.
Odalys Corominas profile photo

Implementation

9 Spokes

No score
No answers yet
No answers on this topic

Dimensional Insight

Dimensional Insight 9.0
Based on 1 answer
I don't have direct experience with the first time DI was implemented but on subsequent upgrades there have been positive experiences with support and seamless transitions to avoid users discomfort.
Odalys Corominas profile photo

Alternatives Considered

9 Spokes

I actually chose QuickBooks (currently using) and Method (used for a month) before deciding that 9 Spokes is just good for looking at a few apps in one place. I'll keep checking back with them to see if they have improved. I wouldn't be surprised if 9 Spokes improves their product within the next 6-12 months.
No photo available

Dimensional Insight

No answers on this topic

Screenshots

Dimensional Insight

Pricing Details

9 Spokes

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details
9 Spokes is free to use - that’s joining, using the smart dashboard and connecting your apps to it. You'll only pay for any new apps you decide to purchase, but you can trial most of the app recommendations for free! If you want to purchase an app, we'll direct you to the app's website so you can sign up with them. If you sign up to a plan, you'll pay the apps directly and then you can connect the app to your dashboard.

Dimensional Insight

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
Additional Pricing Details

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