3 Ratings
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Score 10 out of 100
46 Ratings
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Score 8.4 out of 100

Likelihood to Recommend

Acarda Messenger Auto Dialer

I would like to recommend it to my customers and clients. I will tell everyone that this is a very necessary software.
It has many features that will satisfy your customers and clients. And your business will run very well.
This software is very good. We've already used a lot of software. But there are very few software features like this.
Sujon Kumar ROY | TrustRadius Reviewer

Conga CPQ (formerly Apttus CPQ)

I would not recommend this product to anyone. This product is hard to manage, requires development in house which becomes expensive. The tool itself is extremely expensive for the features it delivers. And ultimately, the sales "bait and Switch" will occur on you, which will require you to buy more licenses or add-ins that were not planned on to get the desired feature set.
Anonymous | TrustRadius Reviewer

Feature Rating Comparison

Preview Dialer

Acarda Messenger Auto Dialer
10.0
Conga CPQ (formerly Apttus CPQ)
Contact preview
Acarda Messenger Auto Dialer
10.0
Conga CPQ (formerly Apttus CPQ)
Dialer-CRM integration
Acarda Messenger Auto Dialer
10.0
Conga CPQ (formerly Apttus CPQ)
Call notes & tags
Acarda Messenger Auto Dialer
10.0
Conga CPQ (formerly Apttus CPQ)
Automatic call logging
Acarda Messenger Auto Dialer
10.0
Conga CPQ (formerly Apttus CPQ)

Core Dialer

Acarda Messenger Auto Dialer
10.0
Conga CPQ (formerly Apttus CPQ)
Outbound dialing
Acarda Messenger Auto Dialer
10.0
Conga CPQ (formerly Apttus CPQ)
Inbound routing
Acarda Messenger Auto Dialer
10.0
Conga CPQ (formerly Apttus CPQ)
Custom caller ID
Acarda Messenger Auto Dialer
10.0
Conga CPQ (formerly Apttus CPQ)
Click-to-call
Acarda Messenger Auto Dialer
10.0
Conga CPQ (formerly Apttus CPQ)
Recorded voicemail drop
Acarda Messenger Auto Dialer
10.0
Conga CPQ (formerly Apttus CPQ)
Dialer contact import
Acarda Messenger Auto Dialer
10.0
Conga CPQ (formerly Apttus CPQ)
Campaign & list management
Acarda Messenger Auto Dialer
10.0
Conga CPQ (formerly Apttus CPQ)

Call Follow-up and Quality Assurance

Acarda Messenger Auto Dialer
10.0
Conga CPQ (formerly Apttus CPQ)
Follow-up calls
Acarda Messenger Auto Dialer
10.0
Conga CPQ (formerly Apttus CPQ)
Dialer reporting & analytics
Acarda Messenger Auto Dialer
10.0
Conga CPQ (formerly Apttus CPQ)
Dialer compliance
Acarda Messenger Auto Dialer
10.0
Conga CPQ (formerly Apttus CPQ)

CPQ

Acarda Messenger Auto Dialer
Conga CPQ (formerly Apttus CPQ)
5.2
Quote sharing/sending
Acarda Messenger Auto Dialer
Conga CPQ (formerly Apttus CPQ)
5.6
Product configuration
Acarda Messenger Auto Dialer
Conga CPQ (formerly Apttus CPQ)
4.8
Configuration options
Acarda Messenger Auto Dialer
Conga CPQ (formerly Apttus CPQ)
5.7
Pricing rules
Acarda Messenger Auto Dialer
Conga CPQ (formerly Apttus CPQ)
5.7
Price adjustment
Acarda Messenger Auto Dialer
Conga CPQ (formerly Apttus CPQ)
4.8
Purchase history and open contracts
Acarda Messenger Auto Dialer
Conga CPQ (formerly Apttus CPQ)
5.9
Guided selling/Sales portal
Acarda Messenger Auto Dialer
Conga CPQ (formerly Apttus CPQ)
4.1
CPQ reporting & analytics
Acarda Messenger Auto Dialer
Conga CPQ (formerly Apttus CPQ)
4.2
CPQ-CRM integration
Acarda Messenger Auto Dialer
Conga CPQ (formerly Apttus CPQ)
7.5
Attachments to quotes
Acarda Messenger Auto Dialer
Conga CPQ (formerly Apttus CPQ)
4.2

Pros

Acarda Messenger Auto Dialer

  • We were in a lot of trouble. I was wondering how to build a good relationship with the customer and his clients . I couldn't think. One of our clients talks about this Auto DL Messenger.
  • Recorded messages can be sent later.
  • It is very comfortable and user-friendly.
Sujon Kumar ROY | TrustRadius Reviewer

Conga CPQ (formerly Apttus CPQ)

  • Apttus CPQ handles complex pricing rules with ease. We have tiered pricing, user based pricing, and quantity pricing discounts. Apttus CPQ allows us to easily provide correct pricing based on attributes of the sales rep, the customer and the product.
  • Apttus CPQ administration is easy compared to similar products. As a product available on the Force.com platform, we were able to cross train our Salesforce administrators and take on the additional administrative overhead without significantly increasing our sales operations team size.
  • Apttus CPQ is flexible. We are able to rapidly test and deploy new pricing models and offers using the Apttus model.
Jack Borland | TrustRadius Reviewer

Cons

Acarda Messenger Auto Dialer

  • [I feel] this app needs to be made more beautiful.
  • [I feel] that UI/UX design needs to be redone.
Sujon Kumar ROY | TrustRadius Reviewer

Conga CPQ (formerly Apttus CPQ)

  • As a SAAS solution with a large amount of R&D being invested, there is functionality that is becoming standard in the platform that previously would have required some customer customization. The incorporation of the standard functionality will require regression testing and migration off of custom code. In the long term this is a positive, but in the short term does create some overhead with testing.
Anonymous | TrustRadius Reviewer

Likelihood to Renew

Acarda Messenger Auto Dialer

No score
No answers yet
No answers on this topic

Conga CPQ (formerly Apttus CPQ)

Conga CPQ (formerly Apttus CPQ) 9.8
Based on 9 answers
It is critical to our sales process. We are not satisfied with all aspects of the product and have gone through many tough experiences with their PS, support, and PD teams -- but we're not unhappy enough to re-build what we're already built
Stryder Thompkins | TrustRadius Reviewer

Usability

Acarda Messenger Auto Dialer

No score
No answers yet
No answers on this topic

Conga CPQ (formerly Apttus CPQ)

Conga CPQ (formerly Apttus CPQ) 8.0
Based on 1 answer
I cannot rate as I am not an end user.
Anonymous | TrustRadius Reviewer

Reliability and Availability

Acarda Messenger Auto Dialer

No score
No answers yet
No answers on this topic

Conga CPQ (formerly Apttus CPQ)

Conga CPQ (formerly Apttus CPQ) 10.0
Based on 4 answers
As a native Salesforce.com app, it's up as long as Salesforce.com is running.
Anonymous | TrustRadius Reviewer

Support Rating

Acarda Messenger Auto Dialer

No score
No answers yet
No answers on this topic

Conga CPQ (formerly Apttus CPQ)

Conga CPQ (formerly Apttus CPQ) 8.0
Based on 4 answers
Tier1/tier 2 support can only handle native functionality. Customizations have to be escalated to developers which aren’t included in the support program.

I go ahead and copy the people I directly worked with on implementation for assistance. I would rate them an 8 for support assistance.
Anonymous | TrustRadius Reviewer

Online Training

Acarda Messenger Auto Dialer

No score
No answers yet
No answers on this topic

Conga CPQ (formerly Apttus CPQ)

Conga CPQ (formerly Apttus CPQ) 7.0
Based on 1 answer
We attended 5 hours worth of webinars early on.

We had to understand how objects worked to figure out how to structure our data.

I would have liked more in-depth training but it would have been an additional cost
Anonymous | TrustRadius Reviewer

Implementation Rating

Acarda Messenger Auto Dialer

No score
No answers yet
No answers on this topic

Conga CPQ (formerly Apttus CPQ)

Conga CPQ (formerly Apttus CPQ) 1.0
Based on 6 answers
Be iterative. Take the opportunity to build a catalog based on how Apttus works well. Learn the tool yourself or use an SI. Take the time to build a configuration / pricing migration tool with X-Author for Excel or roll your own. Stick with OOTB Apttus as any customization will cost you every time a new version is released
Stryder Thompkins | TrustRadius Reviewer

Alternatives Considered

Acarda Messenger Auto Dialer

I used to use a software. It was very slow and slowed down the company of our users.
Talking to customers or clients would cause the system to hang. So we started using this software.
The file size of this software is about 14 MB. And after installation it becomes only 5.30MB.
Sujon Kumar ROY | TrustRadius Reviewer

Conga CPQ (formerly Apttus CPQ)

At the time of selection, we assessed other configuration tools to include Selectica and Big Machine. We decided on Apttus because of it configuration flexibility and the fact that it was built on the Salesforce.com platform. That allowed us to configure and customize for our specific use case. It also gave us other capabilities such as integration to the CRM and ability to generate reports and dashboards
King Ou | TrustRadius Reviewer

Return on Investment

Acarda Messenger Auto Dialer

  • As far as I know, it does not have any kind of uncomfortable features
  • This will prevent any adverse reactions from your company's customers or clients.
  • All in all it is a very good software
Sujon Kumar ROY | TrustRadius Reviewer

Conga CPQ (formerly Apttus CPQ)

  • I cannot speak to lead conversion because we used it solely for the CRM component. I did like the reporting functionality, which was very customizable, so if I wanted to know how many customers agreements were terminating 3 months out, I could run a report for that. This made our lives much better.
Anonymous | TrustRadius Reviewer

Screenshots

Acarda Messenger Auto Dialer

Pricing Details

Acarda Messenger Auto Dialer

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Conga CPQ (formerly Apttus CPQ)

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

Acarda Messenger Auto Dialer
10.0
Conga CPQ (formerly Apttus CPQ)
5.2

Likelihood to Renew

Acarda Messenger Auto Dialer
Conga CPQ (formerly Apttus CPQ)
9.8

Usability

Acarda Messenger Auto Dialer
Conga CPQ (formerly Apttus CPQ)
8.0

Reliability and Availability

Acarda Messenger Auto Dialer
Conga CPQ (formerly Apttus CPQ)
10.0

Performance

Acarda Messenger Auto Dialer
Conga CPQ (formerly Apttus CPQ)
10.0

Support Rating

Acarda Messenger Auto Dialer
Conga CPQ (formerly Apttus CPQ)
8.0

Online Training

Acarda Messenger Auto Dialer
Conga CPQ (formerly Apttus CPQ)
7.0

Implementation Rating

Acarda Messenger Auto Dialer
Conga CPQ (formerly Apttus CPQ)
1.0

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