100 Ratings
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Score 7.9 out of 100
2 Ratings
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Score 8 out of 100

Likelihood to Recommend

Access Legal (DPS Software Spitfire)

If your business requires billing and invoicing on a regular basis, then this is the software for you. Other than this, you can use it for file sharing with your colleagues and team members, but if you require an ideal software which has great UI then it will not reach up-to your expectations.
raunksar ada | TrustRadius Reviewer

ALB Legal Software

It has all you need built in right out of the box with all the core features you'd expect; Client Matter Inception process, Time Recording, Diary, Customisable Workflow modules, Billing, etc. Then there's all the extra modules which other products don't necessarily have; Wills and Deeds databases, Purchase Ledger (Accounts and Cashiers love everything to do with the accounts side), Laserform Integration, pdfDocs integration, OverVu integration for easy reporting.

Inevitably there will be compromises as with any piece of software. Especially one that covers off so many angles. The development tools could be stronger, the way addresses are handled seems to me to be overly complex. Having said that though, the software's primary purpose is to help Fee Earners and support staff provide services to clients and it does this admirably. You can't expect Visual Studio. I've seen users make a mess of the simplest of address databases with strong training provided so it might not be to my taste but I imagine they didn't develop it for fun.

My biggest gripe with the software is that some errors look severe. Other software would trap them in a more gentle manner. However, users quickly adjust to this and Advanced do some very clear monitoring to reduce them as the product mores forward.
Adrian Barker | TrustRadius Reviewer

Pros

Access Legal (DPS Software Spitfire)

  • Filter messages.
  • Auto reply.
  • Create rule to automatically move emails.
David Ramírez | TrustRadius Reviewer

ALB Legal Software

  • Document storage and retrieval seem to work well. Loading documents, archiving them, and retrieving them, etc.
  • Time recording is also a useful feature as well as a little more intuitive than you'd expect.
  • Integrating legal accounting has been a great feature as well.
Anonymous | TrustRadius Reviewer

Cons

Access Legal (DPS Software Spitfire)

  • It’s graphs are hard to read and don’t have as many features as it’s competitors.
  • Not as user-friendly or intuitive as other options.
Omar Israel Sánchez Monroy | TrustRadius Reviewer

ALB Legal Software

  • At times the dashboard and User Experience and User Interface do not follow a logical pathway. It can be confusing at times, but not extremely detrimental.
  • The client portal has also experienced some issues with the User interface and user experience functions as well.
Anonymous | TrustRadius Reviewer

Usability

Access Legal (DPS Software Spitfire)

No score
No answers yet
No answers on this topic

ALB Legal Software

ALB Legal Software 6.0
Based on 1 answer
The usability is slightly above average. The all-in-one approach has been great and useful, but some of the functionality and user experience and user interface issues can affect usability. Some might be nitpicky, but not following logical pathways or ones that may pose issues for those that have disabilities can really create issues.
Anonymous | TrustRadius Reviewer

Support Rating

Access Legal (DPS Software Spitfire)

Access Legal (DPS Software Spitfire) 3.0
Based on 2 answers
No answer on this topic is available.

ALB Legal Software

ALB Legal Software 6.0
Based on 1 answer
The support, if we are talking about technical support with the product itself when issues arise, is average. It's not terrible, but not great either. It is average and what you might expect. Some issues are delayed in getting responses and we constantly have to be upgrading to higher tiers or developers. Some responses are quick though. Response time could be improved, much like other organizations.
Anonymous | TrustRadius Reviewer

Alternatives Considered

Access Legal (DPS Software Spitfire)

Every software has its pros and cons but Access Legal has more pros than cons as it has integrated all the requirements of customers. I can get everything on the same platform from billing to invoicing, to reply[ing] to the customers and sending auto reply. Everything is there, so it is good.
raunksar ada | TrustRadius Reviewer

ALB Legal Software

ALB Legal Software is a more efficient product than MyCase and PracticePanther mostly for the integration it allows and the "all in one" approach that it takes. It takes several different areas and functions of legal practice and puts in one platform eliminating the need to leverage 2-3 platforms sometimes i.e. timekeeping, document management, mobile access, client portal, etc. Keeping it under one roof helps.
Anonymous | TrustRadius Reviewer

Return on Investment

Access Legal (DPS Software Spitfire)

  • Communication with coworkers.
  • Communication with other departments.
  • Communication with clients.
  • Filters a lot of spam.
David Ramírez | TrustRadius Reviewer

ALB Legal Software

  • We are thriving.
Adrian Barker | TrustRadius Reviewer

Screenshots

Access Legal (DPS Software Spitfire)

Pricing Details

Access Legal (DPS Software Spitfire)

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

ALB Legal Software

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
Optional
$83*

* per user, per month

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