94 Ratings
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Score 8.2 out of 100
2 Ratings
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Score 8.6 out of 100

Attribute Ratings

  • Access Legal (DPS Software Spitfire) is rated higher in 1 area: Likelihood to Recommend
  • Advanced ALB Legal Software is rated higher in 1 area: Support Rating

Likelihood to Recommend

9.0

Access Legal (DPS Software Spitfire)

90%
2 Ratings
8.6

Advanced ALB Legal Software

86%
2 Ratings

Usability

Access Legal (DPS Software Spitfire)

N/A
0 Ratings
6.0

Advanced ALB Legal Software

60%
1 Rating

Support Rating

3.0

Access Legal (DPS Software Spitfire)

30%
2 Ratings
6.0

Advanced ALB Legal Software

60%
1 Rating

Likelihood to Recommend

The Access Group

When you need to have effective communication and records of it with coworkers and/or clients. Calendar function sends a notification 15 minutes prior [to] an appointment or event and at the specific time of the appointment. Is not as well suited on calendar as it is not [very] intuitive.
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Advanced

It has all you need built in right out of the box with all the core features you'd expect; Client Matter Inception process, Time Recording, Diary, Customisable Workflow modules, Billing, etc. Then there's all the extra modules which other products don't necessarily have; Wills and Deeds databases, Purchase Ledger (Accounts and Cashiers love everything to do with the accounts side), Laserform Integration, pdfDocs integration, OverVu integration for easy reporting.

Inevitably there will be compromises as with any piece of software. Especially one that covers off so many angles. The development tools could be stronger, the way addresses are handled seems to me to be overly complex. Having said that though, the software's primary purpose is to help Fee Earners and support staff provide services to clients and it does this admirably. You can't expect Visual Studio. I've seen users make a mess of the simplest of address databases with strong training provided so it might not be to my taste but I imagine they didn't develop it for fun.

My biggest gripe with the software is that some errors look severe. Other software would trap them in a more gentle manner. However, users quickly adjust to this and Advanced do some very clear monitoring to reduce them as the product mores forward.
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Pros

The Access Group

  • Having everything centrally located is very convenient.
  • I really like how I can deal with accounting and billing within the program.
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Advanced

  • Document storage and retrieval seem to work well. Loading documents, archiving them, and retrieving them, etc.
  • Time recording is also a useful feature as well as a little more intuitive than you'd expect.
  • Integrating legal accounting has been a great feature as well.
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Cons

The Access Group

  • Notifications when you receive an email on filtered folders.
  • Give extra time when you want to cancel an email recently sent.
  • Improve calendar to be more intuitive.
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Advanced

  • At times the dashboard and User Experience and User Interface do not follow a logical pathway. It can be confusing at times, but not extremely detrimental.
  • The client portal has also experienced some issues with the User interface and user experience functions as well.
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Pricing Details

Access Legal (DPS Software Spitfire)

Starting Price

Editions & Modules

Access Legal (DPS Software Spitfire) editions and modules pricing
EditionModules

Footnotes

    Offerings

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services

    Entry-level set up fee?

    No setup fee

    Additional Details

    Advanced ALB Legal Software

    Starting Price

    Editions & Modules

    Advanced ALB Legal Software editions and modules pricing
    EditionModules

    Footnotes

      Offerings

      Free Trial
      Free/Freemium Version
      Premium Consulting/Integration Services

      Entry-level set up fee?

      Optional $83

      Additional Details

      Usability

      The Access Group

      No answers on this topic

      Advanced

      The usability is slightly above average. The all-in-one approach has been great and useful, but some of the functionality and user experience and user interface issues can affect usability. Some might be nitpicky, but not following logical pathways or ones that may pose issues for those that have disabilities can really create issues.
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      Support Rating

      The Access Group

      No answers on this topic

      Advanced

      The support, if we are talking about technical support with the product itself when issues arise, is average. It's not terrible, but not great either. It is average and what you might expect. Some issues are delayed in getting responses and we constantly have to be upgrading to higher tiers or developers. Some responses are quick though. Response time could be improved, much like other organizations.
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      Alternatives Considered

      The Access Group

      Clio provides a web-based practice management, time and billing, and client collaboration platform for small to mid-sized law firms.
      Read full review

      Advanced

      ALB Legal Software is a more efficient product than MyCase and PracticePanther mostly for the integration it allows and the "all in one" approach that it takes. It takes several different areas and functions of legal practice and puts in one platform eliminating the need to leverage 2-3 platforms sometimes i.e. timekeeping, document management, mobile access, client portal, etc. Keeping it under one roof helps.
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      Return on Investment

      The Access Group

      • Communication with coworkers.
      • Communication with other departments.
      • Communication with clients.
      • Filters a lot of spam.
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      Advanced

      • We are thriving.
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      Screenshots

      Add comparison