Accurate Background vs. Avature ATS

Very well suited for our company because of their pricing, reliability, speed, detail, and user experience. I don't think there are any scenarios where Accurate wouldn't work for a business

Incentivized

As it is a very complete tool, with many features and that sometimes ends up being a little complex, I would recommend it only for medium-sized companies. Perhaps in a large company, it could complicate the processes a little instead of making it easier. But it's a great tool!

Incentivized

• Customer service
• Accuracy

Incentivized

• Search capabilities - ability to pipeline top talent.
• Communication with hiring managers in the hiring manager portal - resumes/notes don't get lost in email and are always accessible to anyone involved in the hiring process.
• Ability to customize - we've been able to change work flows for different needs, and different business groups as well.

Incentivized

• The screening process on the US side took 4+ months to be implemented even though there was no specific request or difficulty on our side: we have a very basic need that Accurate Background is supposed to be implementing easily.
• Twice in the past Accurate Background's reports have shown blank records ... for people with a criminal history.
• I receive on a regular basis from Accurate services emails asking for more information. But sometimes this email is not for me but for the candidate. And you never know what complementary information is required. You just receive an email stating "we need more information". You have to chase them to know what they need.
• I have recently received a message stating that a search is complete. When you open the record, you realize the search has been abandoned. There is a sentence at the end of it stating that you have received an email from their services.... when you have received nothing.
• All the above shows that there is minimum interaction with real people from their services, that their automatic messages are not complete nor accurate, and that their search results just cannot be trusted.

• Easily over-engineered. While it's great to be able to customize, there are times where there are too many choices.
• Would like to see it integrate better with our HRIS system.
• Still a lot of manual steps in the workflow.

Incentivized

Accurate is much better. The most thorough background check company I have ever used.

Incentivized

Avature is much better than OpenHire! OpenHire didn't give us the ability to share resumes or notes through the system and was very complicated to keep track of candidates that applied to multiple jobs or duplicate candidates. Was also very archaic in the interfacing and usability. Avature gave us many more options to customize our system.

Incentivized

• Our turn around time has decreased by half as far as complete background checks are concerned. This allows us to keep our candidates and improve their experience.
• We averaged a savings of over $2,000/year thanks to Accurate's ability to create customized packages.

Incentivized

• Ability to be more efficient in hiring, leading to faster hire times
• Easier to keep clean data for OFCCP or AAP audits
• Spend a lot of time altering or changing workflows/process/manually moving things along

Incentivized