Acoustic Content (formerly IBM Watson Content Hub) vs OU Campus

• It has a wide variety of built-in API calls.
• Building unique pages is simple and straightforward and requires only basic fundamental knowledge to get started.
• More advanced API calls can be developed simply.

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• The JustEdit feature makes updating content a breeze. With a small staff, we rely on others to update their content. OU Campus makes it easy.
• Site-wide find and replace. I use the site-wide find and replace feature for all sorts of things - links, enrollment numbers, department names. It's really helpful.
• Customer service. The staff at OU Campus answers questions quickly and is always willing to discuss the most effective ways to take on new projects.

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• It doesn't work well with our IBM systems and as you might expect, that seems to be a common problem with IBM products.
• Application settings are bad and some items are easily accessible and can be buried in menus

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• Formatting. The page can sometimes look very differently when published than what it looks like while editing. Some improvements have been made in this area with version 10 however.
• Find and replace. The command+F needs to find text on the page while editing, not present an actual find and replace dialog box. At least give me the option to simply "find" the text I'm looking for. The dialog box just gets in the way most of the time.
• There is not a way to "unpublish" items. At least not a way that I can think of. I would like the ability to pull a page offline without deleting it. Seems like it should be done simpler.

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• Approved developer is a simple tool for integrating other end-user applications.
• It has allowed us to have one-stop-shop and easy-to-use debugging, saving time.

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• The positive impact of OU Campus is that is has increased employee efficiency and improved customer service among staff and students.

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