44 Ratings
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Score 7.5 out of 100
19 Ratings
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Score 8 out of 100

Likelihood to Recommend

Acquia Open Digital Experience Platform (DXP)

Acquia is well-suited for any Drupal web platform. I think it best plays in the enterprise space, either for B2B or nonprofit/higher ed/government. Acquia is a great solution for smaller web platforms, as well, but the price is typically prohibitive in these scenarios.
Zach Ettelman | TrustRadius Reviewer

Jahia Digital Experience Platform

I believe that Jahia is best suited for companies where updating content online is not restricted to one or just a few people. If you own a small company/website, that does not need to change content, pages or promotions frequently then maybe Jahia will not be very useful for you.
Marcio Vizoli | TrustRadius Reviewer

Feature Rating Comparison

Security

Acquia Open Digital Experience Platform (DXP)
7.8
Jahia Digital Experience Platform
Role-based user permissions
Acquia Open Digital Experience Platform (DXP)
7.8
Jahia Digital Experience Platform

Platform & Infrastructure

Acquia Open Digital Experience Platform (DXP)
8.0
Jahia Digital Experience Platform
API
Acquia Open Digital Experience Platform (DXP)
8.0
Jahia Digital Experience Platform
Internationalization / multi-language
Acquia Open Digital Experience Platform (DXP)
8.0
Jahia Digital Experience Platform

Web Content Creation

Acquia Open Digital Experience Platform (DXP)
8.5
Jahia Digital Experience Platform
WYSIWYG editor
Acquia Open Digital Experience Platform (DXP)
10.0
Jahia Digital Experience Platform
Code quality / cleanliness
Acquia Open Digital Experience Platform (DXP)
9.0
Jahia Digital Experience Platform
Admin section
Acquia Open Digital Experience Platform (DXP)
9.0
Jahia Digital Experience Platform
Page templates
Acquia Open Digital Experience Platform (DXP)
8.0
Jahia Digital Experience Platform
Library of website themes
Acquia Open Digital Experience Platform (DXP)
8.0
Jahia Digital Experience Platform
Mobile optimization / responsive design
Acquia Open Digital Experience Platform (DXP)
9.0
Jahia Digital Experience Platform
Publishing workflow
Acquia Open Digital Experience Platform (DXP)
9.0
Jahia Digital Experience Platform
Form generator
Acquia Open Digital Experience Platform (DXP)
6.0
Jahia Digital Experience Platform

Web Content Management

Acquia Open Digital Experience Platform (DXP)
8.4
Jahia Digital Experience Platform
Content taxonomy
Acquia Open Digital Experience Platform (DXP)
9.0
Jahia Digital Experience Platform
SEO support
Acquia Open Digital Experience Platform (DXP)
8.0
Jahia Digital Experience Platform
Bulk management
Acquia Open Digital Experience Platform (DXP)
8.0
Jahia Digital Experience Platform
Availability / breadth of extensions
Acquia Open Digital Experience Platform (DXP)
9.0
Jahia Digital Experience Platform
Community / comment management
Acquia Open Digital Experience Platform (DXP)
8.0
Jahia Digital Experience Platform

Pros

Acquia Open Digital Experience Platform (DXP)

  • The Acquia Cloud Hosting (enterprise) provides a three-server solution. You have a Development, Staging (or UAT), and Production servers with a clear path of deployment straight up the chain. You may use Acquia's own Cloud Hooks, or their web admin UI interface to deploy to any or all of the servers.
  • Git is one of the foundation services built-in to the management of the website codebase. Allowing a developer, or well-trained end user (university employee) to easily deploy a tag or branch to any one of the servers, makes it very easy for us to offload the server / account management to the school, while we focus on improving their site.
  • Not only does Acquia Cloud provide a multi-datacenter failover disaster recovery solution, but they also maintain a multi-region failover as well, which allows for a fully redundant enviroment to be maintained in two geographic regions. No fear of losing any database changes or form submissions from students.
  • Lastly, the onboarding process is constantly being improved, and as I have been a third-party vendor involved in many of our hosting negotiations, I have seen it firsthand. Each enterprise client is assigned a small team of engineers, technical leads, and a pseudo-project-manager to explain the process in layman's terms to the client (university / college for my example), but they also perform a number of code reviews and best-practice analysis of a site prior to launch.
Sean Hanford | TrustRadius Reviewer

Jahia Digital Experience Platform

  • Contextual authoring experience that allows authors to easily visualize the content changes they are making.
  • An extensible platform that can be customized to meet complex business problems. Creating a holistic digital experience so often involves integration with many sources of information and/or systems. Jahia's platform allows for many solutions, from customization to native platform features, for integrating with the different external systems that are required.
  • Jahia's pricing is competitive and Jahia provides many features found in solutions that cost much more
  • Jahia's support team is above average compared to other vendor support teams I have worked with.
Travis Warholic | TrustRadius Reviewer

Cons

Acquia Open Digital Experience Platform (DXP)

  • Responses from tickets aren't always from the same person, and can vary in effectiveness of solving your problem
  • While documentation is robust, it can be difficult to find exactly what you need
  • Provided forums are not monitored frequently, and are not as useful as they could be
Eric Steinborn | TrustRadius Reviewer

Jahia Digital Experience Platform

  • Review workflows are not as intuitive as you'd imagine. This is an area in the UX where the editor has work to do. It works well but it could be more intuitive
  • Pricing should be more progressive and more aggressive
  • Jahia deserves more publicity. The product is excellent but nobody knows it. The editor should focus on marketing.
Bernard de Terwangne | TrustRadius Reviewer

Likelihood to Renew

Acquia Open Digital Experience Platform (DXP)

Acquia Open Digital Experience Platform (DXP) 10.0
Based on 8 answers
As a Drupal Web Developer, I have not encountered or been exposed to any other hosting solution that could surpass the benefits of having a site hosted on Acquia Cloud. Although, for any side-project or low-cost freelance gigs, I cannot expect that I'll always have the option of recommending Acquia Cloud, and that's okay. While I am at work and trying to help our team gain more exposure to my companies' extensive list of clients, when we have the fortune of adding another Drupal-based client to our roster, getting those clients on Acquia Cloud makes every other aspect of building or modifying their school website that much easier
Sean Hanford | TrustRadius Reviewer

Jahia Digital Experience Platform

Jahia Digital Experience Platform 9.1
Based on 2 answers
I would not use Jahia as it proved too complex for our needs and didn't help our over goal of customer satisfaction. Along with the man hours to build and execute, it wasn't worth the hassle
Robert Evans | TrustRadius Reviewer

Usability

Acquia Open Digital Experience Platform (DXP)

No score
No answers yet
No answers on this topic

Jahia Digital Experience Platform

Jahia Digital Experience Platform 5.5
Based on 1 answer
Jahia is a very good WMS if you take the time to learn it well.
Christophe Huault | TrustRadius Reviewer

Support Rating

Acquia Open Digital Experience Platform (DXP)

No score
No answers yet
No answers on this topic

Jahia Digital Experience Platform

Jahia Digital Experience Platform 8.2
Based on 1 answer
The support team is very reactive and ever-present if you ask good questions.
Christophe Huault | TrustRadius Reviewer

Alternatives Considered

Acquia Open Digital Experience Platform (DXP)

If you're project requires a multisite architecture with scalable site deployment, and your budget allows, I would recommend Acquia. Acquia pricing sits more on an Enterprise level, so it is overwhelming if you're hosting a smaller site. Pantheon is much more suited for smaller, one-off, independent sites, and they provide similar tooling, availability, and free SSL with every site. If you need to control every aspect of your server environment and you have a server admin on staff, then Rackspace can provide you with an open hosting environment for you to configure yourself.
Kyle Taylor | TrustRadius Reviewer

Jahia Digital Experience Platform

These are the four we traditionally see still. Jahia ranks high when we have a client not needing the brand awareness of Adobe. Not wanting the .Net of Sitecore, and not wanting the PHP of Acquia.
Piyush Patel | TrustRadius Reviewer

Return on Investment

Acquia Open Digital Experience Platform (DXP)

  • Our website isn't a revenue generator, so we don't have specific ROI calculations.
  • The new website is helping us move off of a legacy on-prem server environment. The reduction of cost in maintaining those will be beneficial.
  • We have had to invest in some training for our developers to learn Drupal.
Jim MacLeod | TrustRadius Reviewer

Jahia Digital Experience Platform

  • The full Enterprise package with Form Factory and Marketing Factory included provides the best user experience as the sites are more dynamic and adapt themselves to end users profiles. You are likely to get a much better targeting of the content this way, but of course it has a cost
  • Jahia is robust and reliable and is a good base to build up on digital transformation
Bernard de Terwangne | TrustRadius Reviewer

Screenshots

Acquia Open Digital Experience Platform (DXP)

Pricing Details

Acquia Open Digital Experience Platform (DXP)

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Entry-level set up fee?
No

Jahia Digital Experience Platform

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

Acquia Open Digital Experience Platform (DXP)
7.1
Jahia Digital Experience Platform
8.0

Likelihood to Renew

Acquia Open Digital Experience Platform (DXP)
10.0
Jahia Digital Experience Platform
9.1

Usability

Acquia Open Digital Experience Platform (DXP)
Jahia Digital Experience Platform
5.5

Support Rating

Acquia Open Digital Experience Platform (DXP)
Jahia Digital Experience Platform
8.2

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