What users are saying about
52 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 7.8 out of 100
Based on 52 reviews and ratings
9 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 7.4 out of 100
Based on 9 reviews and ratings
Attribute Ratings
- Acronis Advanced Backup (formerly Cyber Backup Cloud) and StorageCraft Cloud-Based Protection are tied in 1 area: Likelihood to Recommend
Likelihood to Recommend

9.0
Acronis Advanced Backup (formerly Cyber Backup Cloud)
90%
9 Ratings
9.0
StorageCraft Cloud-Based Protection
90%
2 Ratings
Likelihood to Renew

9.1
Acronis Advanced Backup (formerly Cyber Backup Cloud)
91%
1 Rating
StorageCraft Cloud-Based Protection
N/A
0 Ratings
Support Rating

8.6
Acronis Advanced Backup (formerly Cyber Backup Cloud)
86%
6 Ratings
StorageCraft Cloud-Based Protection
N/A
0 Ratings
Likelihood to Recommend
Acronis Advanced Backup (formerly Cyber Backup Cloud)
Acronis Backup Cloud is suited for backing up Windows Servers. Downtime is greatly decreased by using their virtualization options. You will need a Hyper-V enabled computer to virtualize, though, but this can be one of your general-use workstations. A Windows 10 Pro machine with 16 GB of RAM would do it for you.Or, if you have Macs that need to be backed up, you can do that as well. You can grab either full volume images, or files/folders.I can't really think of a scenario that you would not want Acronis Backup Cloud, except pre-Server 2012 OS's, since virtualization isn't supported on those older systems.
Chief Operating Officer, and HIPAA Privacy Officer
dmi NetworkingInformation Technology and Services, 1-10 employees
StorageCraft Cloud-Based Protection
StorageCraft Cloud Backup is scalable and easy to deploy and manage the product. In my opinion, it's great for MSPs or for anyone managing multiple sites where keeping standards is a priority. Compared to using ShadowProtect and Image Manager, it requires a lot less manual work to maintain and keep running smoothly.However options and customization are more restricted so I wouldn't recommend it for non-standard environments, or scenarios where each agent needs a different configuration.
IT Operations Manager
Fisheye ITInformation Technology & Services, 11-50 employees
Pros
Acronis Advanced Backup (formerly Cyber Backup Cloud)
- Single pane of glass for managing customer tenants
- Quick and reliable backup recovery
- Both onsite and offsite backup destinations are supported
Lead Systems Engineer
N2M TechnologyInformation Technology & Services, 11-50 employees
StorageCraft Cloud-Based Protection
- Easy file and folder backup and restoring.
- Easy file and folder restoring with versioning.
- StorageCraft has great tools that allow you to spin up virtual machines from bare metal backups.
Business Owner
Computers Plus Of UnionComputer Networking, 1-10 employees
Cons
Acronis Advanced Backup (formerly Cyber Backup Cloud)
- No option for on premises hardware BDR. This means recovery restorations rely on self-supplied hardware performance.
- License per machine can get costly if large number of computers or servers.
Service Manager
Kloud9Information Technology and Services, 11-50 employees
StorageCraft Cloud-Based Protection
- Reporting is not white-labelled and its design has room for improvement
- No automatic/scheduled virtual boot tests
- Customization is very limited
IT Operations Manager
Fisheye ITInformation Technology & Services, 11-50 employees
Pricing Details
Acronis Advanced Backup (formerly Cyber Backup Cloud)
General
Free Trial
Yes
Free/Freemium Version
—Premium Consulting/Integration Services
—Entry-level set up fee?
No
Starting Price
—StorageCraft Cloud-Based Protection
General
Free Trial
—Free/Freemium Version
—Premium Consulting/Integration Services
—Entry-level set up fee?
No
Starting Price
—Likelihood to Renew
Acronis Advanced Backup (formerly Cyber Backup Cloud)
Acronis Advanced Backup (formerly Cyber Backup Cloud) 9.1
Based on 1 answer
The cost savings we realized from moving to this software has us hooked - it does everything we need it to do on a very high level (virtualization, for example) and is very low cost for us.
Chief Operating Officer, and HIPAA Privacy Officer
dmi NetworkingInformation Technology and Services, 1-10 employees
StorageCraft Cloud-Based Protection
No score
No answers yet
No answers on this topic
Support Rating
Acronis Advanced Backup (formerly Cyber Backup Cloud)
Acronis Advanced Backup (formerly Cyber Backup Cloud) 8.6
Based on 6 answers
We seldom make use of Acronis support, but when we have they have been brilliant. All our engineers are Acronis certified, if they not able to resolve an issue, we touch base with our local Acronis supplier, Synapsys, who resolve issues 90% of the time.
Co-Owner
Gravit8Information Technology and Services, 11-50 employees
StorageCraft Cloud-Based Protection
No score
No answers yet
No answers on this topic
Alternatives Considered
Acronis Advanced Backup (formerly Cyber Backup Cloud)
We went with Acronis Backup Cloud because we're able to backup all platforms, not just PCs. And the price was good when it comes to all those options. It's a hard sell to clients, but when explained properly, the understand the cost of a good solution. It's like having good car insurance.
Service Manager
Professional Computer AssociatesInformation Technology and Services, 11-50 employees
StorageCraft Cloud-Based Protection
I haven't used many others, but Acronis is one of them. Acronis seemed to break for me very easily, a problem I don't have with StorageCraft. I couldn't find Macrium in the list, but it also has given me issues that I don't have with StorageCraft. StorageCraft, as I said before, just works, and I don't have to worry about my data.
Business Owner
Computers Plus Of UnionComputer Networking, 1-10 employees
Return on Investment
Acronis Advanced Backup (formerly Cyber Backup Cloud)
- It's been a great investment especially knowing our data is protected.
- We no longer worry about upgrade storage hardware or devices.
Director of Information Technology
International Food Protection Training InstituteNon-Profit Organization Management, 11-50 employees
StorageCraft Cloud-Based Protection
- Reduced manual workload on managing backups by 50% compared to ShadowProtect and Image Manager
- Increased profitability as its price is very competitive
IT Operations Manager
Fisheye ITInformation Technology & Services, 11-50 employees