Acronis Advanced Backup (formerly Cyber Backup Cloud) vs StorageCraft Cloud Backup

Likelihood to Recommend

Acronis Backup Cloud is suited for backing up Windows Servers. Downtime is greatly decreased by using their virtualization options. You will need a Hyper-V enabled computer to virtualize, though, but this can be one of your general-use workstations. A Windows 10 Pro machine with 16 GB of RAM would do it for you.Or, if you have Macs that need to be backed up, you can do that as well. You can grab either full volume images, or files/folders.I can't really think of a scenario that you would not want Acronis Backup Cloud, except pre-Server 2012 OS's, since virtualization isn't supported on those older systems.

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Dan Gospe

Chief Operating Officer, and HIPAA Privacy Officer

dmi NetworkingInformation Technology and Services, 1-10 employees

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StorageCraft Cloud Backup is scalable and easy to deploy and manage the product. In my opinion, it's great for MSPs or for anyone managing multiple sites where keeping standards is a priority. Compared to using ShadowProtect and Image Manager, it requires a lot less manual work to maintain and keep running smoothly.However options and customization are more restricted so I wouldn't recommend it for non-standard environments, or scenarios where each agent needs a different configuration.

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Pablo Magliola

IT Operations Manager

Fisheye ITInformation Technology & Services, 11-50 employees

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Pros

Single pane of glass for managing customer tenants
Quick and reliable backup recovery
Both onsite and offsite backup destinations are supported

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Josh Spern

Lead Systems Engineer

N2M TechnologyInformation Technology & Services, 11-50 employees

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Easy file and folder backup and restoring.
Easy file and folder restoring with versioning.
StorageCraft has great tools that allow you to spin up virtual machines from bare metal backups.

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Kevin Youngblood

Business Owner

Computers Plus Of UnionComputer Networking, 1-10 employees

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Cons

No option for on premises hardware BDR. This means recovery restorations rely on self-supplied hardware performance.
License per machine can get costly if large number of computers or servers.

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Derek Schroeder

Service Manager

Kloud9Information Technology and Services, 11-50 employees

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Reporting is not white-labelled and its design has room for improvement
No automatic/scheduled virtual boot tests
Customization is very limited

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Pablo Magliola

IT Operations Manager

Fisheye ITInformation Technology & Services, 11-50 employees

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Likelihood to Renew

Acronis Advanced Backup (formerly Cyber Backup Cloud) 9.1

Based on 1 answer

The cost savings we realized from moving to this software has us hooked - it does everything we need it to do on a very high level (virtualization, for example) and is very low cost for us.

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Dan Gospe

Chief Operating Officer, and HIPAA Privacy Officer

dmi NetworkingInformation Technology and Services, 1-10 employees

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No score

No answers yet

No answers on this topic

Support Rating

Acronis Advanced Backup (formerly Cyber Backup Cloud) 8.5

Based on 6 answers

We seldom make use of Acronis support, but when we have they have been brilliant. All our engineers are Acronis certified, if they not able to resolve an issue, we touch base with our local Acronis supplier, Synapsys, who resolve issues 90% of the time.

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Gary Fouche

Co-Owner

Gravit8Information Technology and Services, 11-50 employees

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No score

No answers yet

No answers on this topic

Alternatives Considered

We went with Acronis Backup Cloud because we're able to backup all platforms, not just PCs. And the price was good when it comes to all those options. It's a hard sell to clients, but when explained properly, the understand the cost of a good solution. It's like having good car insurance.

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Rob Rotundo

Service Manager

Professional Computer AssociatesInformation Technology and Services, 11-50 employees

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I haven't used many others, but Acronis is one of them. Acronis seemed to break for me very easily, a problem I don't have with StorageCraft. I couldn't find Macrium in the list, but it also has given me issues that I don't have with StorageCraft. StorageCraft, as I said before, just works, and I don't have to worry about my data.

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Kevin Youngblood

Business Owner

Computers Plus Of UnionComputer Networking, 1-10 employees

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Return on Investment

It's been a great investment especially knowing our data is protected.
We no longer worry about upgrade storage hardware or devices.

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Michael O'Riley

Director of Information Technology

International Food Protection Training InstituteNon-Profit Organization Management, 11-50 employees

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Reduced manual workload on managing backups by 50% compared to ShadowProtect and Image Manager
Increased profitability as its price is very competitive

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Pablo Magliola

IT Operations Manager

Fisheye ITInformation Technology & Services, 11-50 employees

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Pricing Details

General

Free Trial

Yes

Free/Freemium Version

—

Premium Consulting/Integration Services

—

Entry-level set up fee?

No

General

Free Trial

—

Free/Freemium Version

—

Premium Consulting/Integration Services

—

Entry-level set up fee?

No